Game Day Brand Ambassador & Family Experience Representative

Responsibilities

• Be a positive, energetic spokesperson for i9 Sports during weekend programs and special events
• Welcome parents and players as they arrive and help create a fun, organized game-day atmosphere
• Provide friendly, professional customer service to families
• Answer basic questions and help direct parents to the appropriate staff member when needed
• Engage with children and families throughout the day
• Help promote i9 Sports programs, upcoming seasons, camps, clinics, and special events
• Assist with community outreach and promotional events
• Take appropriate photos and short videos of game-day activities for marketing and social media
• Help create memorable experiences for players, including celebrations, contests, giveaways, and special activities
• Wear and perform in an i9 Sports mascot costume as needed

Requirements

• Saturday and Sunday availability is required
• Must be able to work outdoors for extended periods
• Must be comfortable working in Texas weather conditions, including heat
• Must be able to stand and walk for extended periods
• Must be comfortable working around large groups of children and families
• Must have reliable transportation to assigned locations
• Must have reliable communication and respond promptly to scheduling needs
• Must maintain a professional and family-friendly appearance and attitude
• Must be willing to complete any required background screening before working around children

Preferred

• Prior experience in customer service, hospitality, public relations, promotions, youth sports, childcare, entertainment, events, or marketing is preferred