Executive Director of Creative Technology & Experience -Private Bank

Responsibilities

• Lead internal and external creative teams across design, print production, photography, video, and digitally enabled experiences, end to end from concept to deployment.
• Own the visual identity and dynamic brand expression across prospect and client touchpoints, ensuring consistency with JPMorganChase standards.
• Integrate creative into AI-powered, omnichannel marketing ecosystems in partnership with MarTech, data, and privacy teams to deliver cohesive, technology-enabled storytelling.
• Advance creative technology adoption, including generative AI, automation, and modular systems, to drive reuse and scale.
• Manage external agencies, production partners, and innovation-focused vendors to expand capabilities and speed.
• Partner across lines of business and corporate functions to ensure global brand alignment and connectivity.
• Define and evolve a best-in-class visual and experiential identity aligned to UHNW expectations and JPMorganChase brand standards.
• Develop differentiated concepts that translate across physical, digital, and interactive environments with coherence and quality.
• Establish design systems and governance that ensure consistency while enabling localized flexibility and personalization.
• Embed generative AI, automation, and emerging technologies into creative workflows and asset pipelines.

Requirements

• 12+ years in senior creative leadership roles within financial services, luxury, or premium consumer brands.
• Proven track record and strong aptitude for integrating creative and technology to deliver modern, personalized marketing experiences.
• Portfolio demonstrating excellence across design, digital, photography, video, and interactive experiences.
• Experience operating in complex, matrixed organizations with global stakeholders.
• Fluency in generative AI, content automation, and scalable design systems.
• Deep expertise in visual direction, production, and experiential design.
• Established network of agencies, production partners, and innovation-focused vendors.
• Adobe Creative Cloud (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro), Figma, Adobe Experience Manager.
• Microsoft PowerPoint (advanced templating and systems).
• Enterprise-approved generative AI tools (e.g., Gemini, Typeface, Writer, HeyGen), plus print production and pre-press workflows.

Benefits

• We offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.