Event Marketing Coordinator

Responsibilities

• Book, coordinate, and service small events in the hotel’s dining outlets and banquet spaces
• Communicate with clients to confirm event details, timelines, and special requests
• Conduct site visits and venue tours with prospective clients, showcasing dining outlets and banquet spaces to secure event bookings
• Coordinate with the Culinary and Operations teams to ensure seamless event execution
• Prepare banquet event orders and maintain accurate booking records
• Assist with photo and video shoots, including scheduling, setup, and on-site coordination
• Support social media efforts by drafting captions, engaging with followers, and tracking engagement
• Monitor and respond to guest reviews across online platforms in a timely and professional manner
• Contribute ideas to marketing campaigns, promotions, and brand initiatives
• Maintain the event and marketing calendars

Requirements

• High school diploma or equivalent required; Bachelor’s degree preferred
• Minimum of 1-2 years of experience in event planning, catering sales, restaurant private dining, or hotel banquet operations
• Experience in guest-facing roles, such as restaurant, hotel, or customer service, demonstrating strong communication and problem-solving skills
• Experience handling scheduling, correspondence, and office tasks in a fast-paced environment
• Exposure to hospitality software (event booking platforms, CRM systems) or social media scheduling and analytics tools preferred
• Strong organizational skills, with the ability to manage multiple events and deadlines simultaneously
• Knowledge of event planning processes, including booking, client communication, and on-site coordination
• Ability to deliver outstanding guest service and resolve issues professionally
• Strong written communication skills for drafting captions, event materials, and professional responses to reviews
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Preferred

• Bachelor’s degree preferred
• Exposure to hospitality software (event booking platforms, CRM systems) or social media scheduling and analytics tools preferred

Benefits

• 401(k) with company matching
• Complimentary Employee Meals
• Exclusive worldwide Hilton employee travel discount program