Responsibilities

• May supervise staff to include, prioritize and assign work, conduct performance evaluations, ensure staff's trained, ensure employees follow policies and procedures, maintain a healthy and safe working environment, make hiring, termination, and disciplinary recommendations.
• Maintain and monitor program data, contracts, and agreements; gather and compile information, and complete appropriate documentation.
• Assist the Enrollment Director with ensuring compliance of program administration and security protocols.
• Provide analysis and recommendations to program management; identify potential ETC Consulting Service opportunities.
• Conduct complex research; administer surveys to assist in enrollment and recordkeeping of tribal members by researching new and developing software for demographic data storage.
• Coordinate and prepare finished copy art for PYT ETC Consulting Service clients, and for all Enrollment ETC material design.
• Provide complex management support, address inquiries, and service issues from community members, directors, managers, and coworkers; determine approach for resolution and prepare associated correspondence.
• Attend assigned meetings/special projects; monitor, analyze and review long-range development plans, and act as part of the project or management team.
• Draft various agreements, documents, and correspondence in support of management and services; complete marketing publications, newsletters, and marketing strategies.
• Assist program management with the development and implementation of strategic plans, policies, and procedures.

Requirements

• Bachelor's Degree in Business Administration or field related to assignment and Five (5) years of related governmental experience or business operations experience.
• Knowledge of: Business Administration principles; Management policies, practices, and procedures; Marketing principles; General mathematical concepts; Report preparation techniques; English language, grammar and punctuation; Applicable federal, state, and local laws, rules, and regulations; Memorandum of Agreement between the tribe and the Department of Homeland Security, Customs Border Protection, all internal policies and procedures, and service level agreements under the MOA for the ETC Program; Yaqui culture, customs, resources and traditions and/or a willingness to learn.
• Maintain records and prepare reports;
• Manage and execute multiple tasks;
• Facilitate strategic, long-range planning activities;
• Analyze, evaluate, interpret planning principles and practices;
• Prepare, present data and reports;
• Develop and prepare a variety of business correspondence, records, reports, documents and forms;
• Provide customer service;
• Apply and explain applicable laws, codes, regulations, policies and/or procedures;
• Prepare and proofread a variety of reports and/or documentation;
• Operate a variety of office equipment, including a computer and related software applications;
• Good communication and interpersonal skills as applied to interaction with co-workers, supervisor, management, Council members, and the public. Have ability to sufficiently exchange or convey information and receive verbal and written work instructions.
• Bachelor's Degree in Business Administration or field related to assignment and Five (5) years of related governmental experience or business operations experience.

Preferred

• Tri-lingual English/Spanish/Haiki is preferred.