Responsibilities

• Own and drive the growth, profitability, and day-to-day management of the company’s Amazon business
• Lead and manage external agency partners while holding them accountable for performance, execution quality, speed, and results
• Continuously optimize product detail pages, SEO, A+ content, imagery, keyword strategy, and digital shelf presence
• Monitor and analyze dashboards, advertising performance, TACOS/ROAS, conversion rates, competitive activity, inventory health, and marketplace trends to identify opportunities and risks
• Take a highly hands-on approach to campaign reviews, merchandising optimization, pricing strategy, promotions, and content improvements
• Partner closely with supply chain and operations teams to ensure inventory availability and minimize stockouts, overstocks, and operational inefficiencies
• Collaborate with marketing and retail sales teams to ensure alignment between online and brick-and-mortar initiatives
• Proactively identify and resolve Amazon compliance, listing, operational, or customer experience issues before they become larger problems
• Manage and update additional ecommerce platforms and websites including Walmart Marketplace, Shopify sites, and company-owned websites
• Oversee online customer service and marketplace feedback management to ensure a high-quality consumer experience and strong seller metrics

Requirements

• 5+ years of hands-on ecommerce experience with significant Amazon Seller Central responsibility
• Strong experience managing Amazon advertising performance, content optimization, marketplace analytics, and agency relationships
• Deep understanding of Amazon ecosystem metrics including TACOS, ROAS, conversion rates, SEO, organic ranking, inventory health, and Buy Box dynamics
• Strong Shopify experience required; experience with Walmart Marketplace and other ecommerce platforms preferred (TikTok)
• Entrepreneurial mindset with a strong sense of ownership, urgency, accountability, and initiative
• Highly proactive self-starter who does not wait to be told what to do
• Comfortable operating in a fast-paced, high-expectation environment where adaptability and execution speed matter
• Strong analytical, organizational, and problem-solving skills
• Excellent project management and follow-through capabilities
• Strong interpersonal and communication skills with the ability to collaborate effectively across departments and external partners