e-COMMERCE/CLERK

Seattle, WA (On-site)

$21/hr – $26/hrEntry LevelPart time

Posted 2 hrs ago

Job Summary

Own end-to-end e-Commerce order fulfillment, ensuring accuracy, freshness, and customer satisfaction across online orders, substitutions, and coordination with store operations.

  • Oversee order selection, packing, and checkout
  • Communicate substitutions and issues to customers at pickup
  • Collaborate with supervisor on pricing, inventory, and process improvements

Job Description

Responsibilities

  • Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
  • Adhere to local, state, and federal laws, food safety procedures, and company guidelines
  • Receive customers’ orders from Order Selector according to guidelines; store products in optimal temperature zones
  • Initiate and complete selection process for customers’ on-line orders
  • Read and follow directions given in the note section
  • Ensure quality and freshness of all items chosen
  • Communicate with customers via a portable phone and respond to calls in a professional and timely manner
  • Retrieve each customer’s order from all staging locations and ensure order accuracy; load order into customers' cars
  • Process the orders through the point of sale (POS) system
  • Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock

Requirements

  • MINIMUM
  • Ability to work without supervision
  • Ability to read shelf tags
  • Excellent oral/written communication skills
  • Basic math skills (i.e., counting, addition, and subtraction)
  • DESIRED
  • Any experience in a production oriented or warehouse environment, stocking shelves, or experience as a cashier
The Kroger Co. logo

The Kroger Co.

The Kroger is a company based out of Cincinnati, Ohio, United States.

Founded in 2017
Cincinnati, Ohio, USA
47 employees (2 in marketing)

Salaries

Posted range

$21/hr – $26/hr

Taken straight from the job posting.

See all The Kroger Co. salaries

Marketing Team

Marketing Team Size
1 (2% of company)
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
4.8K
Traffic Source Mix
Search
24.2%
Direct
45.8%
Referral
12.9%
Social
15.7%
Paid
1.3%

Headcount Trend

Current headcount: ~47

Recent News

The Kroger Co. logo

e-COMMERCE/CLERK

The Kroger Co. · Seattle, WA · On-site