Director of Ecommerce — DTC Wellness Brand
Soul
USA (Remote)
$75K/yr - $125K/yrIn-houseFull-timeDirector/executive4+ years exp.
1 day ago
E-Commerce Specialist (Business Success)
Carlstadt, NJ (On-site)
$77K/yr – $98K/yrMid Level4+ years expFull time
Posted 1 month ago
Job Summary
Own the end-to-end improvement of system workflows and integrations, drive issue resolution with solution providers, and manage IT tickets and user guides for VTEX, Autostore, and B1. Lead site optimization, data-driven analysis of behavior and traffic, and cross-functional collaboration with sales and support to elevate ecommerce performance.
- Own workflow optimization across VTEX, Autostore & B1
- Drive data-driven decisions using Google Analytics
- Collaborate with sales and support teams to improve customer experience
Job Description
Responsibilities
- Analyze the workflow and integration between the systems and look for opportunities for improvement
- Communicate directly with solution providers to improve and/or solve complex technical issues
- Respond to Jira tickets and (IT ticketing System) to solve and define technical issues with VTEX , Autostore & B1.
- Create and manage internal user guides for VTEX, Autostore & B1
- Optimize site functionality and navigation to enhance user experience leading to increased conversion rates
- Identify and analyze customer behavior trends, sales data, website traffic using Google Analytics to broaden business opportunities
- Collaborate with the sales team to align e-commerce strategies with overall sales goals
- Partner with the customer support team to address issues and improve the overall customer experience
Requirements
- IT knowledge, especially front-end and back-end e-commerce systems
- At least 4-5 years of relevant IT/e-commerce experience
- Knowledge of e-commerce platforms (e.g., VTEX, Shopify,) and proficiency in digital marketing tools (e.g., Google Ads, Facebook Ads)
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Experience with Google Analytics or other metrics platform preferred
Preferred
- Bachelor's degree preferred (not required)
- Experience with Google Analytics or other metrics platform preferred
- Excellent communication skills, both written and verbal, with the ability to collaborate effectively across teams
Benefits
- Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy
- 401 (k) Retirement Plan with up to 5% match per company policy
- Life Insurance and AD&D (Accidental death & Dismemberment) per company policy
- BTA Insurance (Business Travel Accident Coverage)
- Company provided lunch
- Paid-time off (PTO) and Paid Holidays per company policy
- Celebration & Condolence Benefits per company policy
- Smart Card: Earn additional 4 points to the standard $1 = 1 point
- Holiday Gift certificates per company policy
- FSA (Flexible Spending Account) per company policy
H Mart
3.2 Glassdoor
H Mart is the largest Asian supermarket chain in America and is the pioneer of Asian food in America. Starting in 1982 with a single store in Woodside, Queens, H Mart has grown to include more than 97 stores across the United States. H Mart is America’s premier Asian food destination and provides groceries and everyday essential needs as well as upscale products. H Mart offers a full line of Asian foods as well as a broad range of Western groceries to complement its full scale offering to that of a traditional supermarket. H Mart is also known for its innovative new food halls which are an extension of over 30 years of providing eateries in its stores.
Founded in 1982
Lyndhurst, New Jersey, USA
727 employees (57 in marketing)
16% recommend to a friend
28% CEO approval
Salaries
Posted range
$77K/yr – $98K/yr
Taken straight from the job posting.
Ecommerce Marketing median pay in the United States
$99K/yrMost earn $76K to $133K. Based on 524 salaries, including bonus and equity.
Marketing Team
Marketing Team Size
28 (4% of company)
Median Career Experience
6 years
Median Tenure
3.3 years
Marketing Roles Posted (Last 30 Days)
1
Traffic Signals
Monthly Visitors
1.9M
Monthly Google Ads Budget
$334
Traffic Source Mix
Search
51.8%
Direct
44.9%
Referral
2.5%
Social
0.6%
Paid
0.2%
Headcount Trend
Current headcount: ~729
Recent News
Links
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