Director of Ecommerce — DTC Wellness Brand

USA (Remote)

$75K/yr – $125K/yrDirector/Executive4+ years expFull time

Posted 23 hrs ago

Job Summary

Lead end-to-end growth for a DTC wellness brand by owning customer personas, briefs, weekly performance reviews, paid acquisition, lifecycle, testing, and cross-functional team leadership to launch new products.

  • Own customer personas and briefs driving creative and channel strategy
  • Run weekly performance scorecards and make strategic calls
  • Oversee paid media, lifecycle programs, testing, and a cross-functional pod

Job Description

Responsibilities

  • Own the customer. Build and maintain high-fidelity customer personas per SKU from first-party data (Outer Signal, GA4, Shopify, Klaviyo), validate them against purchase behaviour, and refresh them as evidence comes in.
  • Write the briefs. Turn personas into creative briefs (video, static, UGC), landing-page briefs and email/SMS briefs. The agencies execute; you decide what gets made and why.
  • Run the weekly scorecard. Revenue vs target, new-customer CAC/AOV/orders, repeat rate, contribution margin, creative and lander test results. You present the synthesis every week and make the calls that follow from it.
  • Own paid acquisition. Meta first ($500/day scaling to $50k+/month as economics hold), with a hard first-purchase CPA ceiling. Creative diversity, not budget, is the lever — you'll inherit an audit showing why.
  • Own lifecycle. Direct the email/SMS agency: segmentation of the existing list for cross-sell into CBD and the low-dose gummy, flow architecture, send cadence, revenue per subscriber.
  • Own the test plan. Landers (top-of-funnel and final-page), quiz funnels, offer structures, pricing and bundles — one experiment cadence across CRO, creative and email.
  • Manage the pod. Media buyer, creative producer, email agency, CRO agency. Clear deliverables, weekly accountability, no ambiguity about what a good week looks like.
  • Launch the new product. Own the December go-to-market for the low-dose THC gummy, including conversion of existing single-strength subscribers.

Requirements

  • You have 4+ years growing DTC consumer brands — supplements, wellness, cannabinoids or adjacent — and have personally taken a brand or SKU from launch to $1M+/year in Meta-driven revenue.
  • You think in unit economics: CAC, contribution margin, payback, LTV by cohort. You can defend a budget decision with a spreadsheet, not a vibe.
  • You've written creative briefs that produced winning ads, and you know the difference between 50 ads and 8 genuinely distinct concepts.
  • You've run agencies and freelancers and got more out of them than they expected to give.
  • You are comfortable in restricted categories: you know how to sell an ingredient story when platform policy won't let you name the ingredient.
  • You're hands-on in Shopify, Klaviyo, Meta Ads Manager, GA4 and a spreadsheet, and you can use AI tooling to do a week's analysis in an afternoon.
  • You want a clear number, a clear structure and the autonomy to hit it — and you're honest, early, when you're behind.

Benefits

  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
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Barueri, State of São Paulo, BRA
11 employees (5 in marketing)

Salaries

Posted range

$75K/yr – $125K/yr

Taken straight from the job posting.

Ecommerce Marketing median pay in the United States

$100K/yr

Most earn $78K to $133K. Based on 520 salaries, including bonus and equity.

See all Soul salaries

Marketing Team

Marketing Team Size
3 (27% of company)
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
1.6K
Traffic Source Mix
Search
32.2%
Direct
42.4%
Referral
9%
Social
7.3%
Paid
3.1%

Headcount Trend

Current headcount: ~11