E-Commerce Associate

Cerritos, CA (On-site)

$55K/yr – $60K/yrFull time

Posted 6 weeks ago

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Job Description

Responsibilities

  • Assist in processing eCommerce orders across platforms such as Amazon and Walmart
  • Support the generation of regular reports and business performance summaries for management review
  • Help maintain accurate inventory levels by updating key retail and eCommerce platforms
  • Support forecasting and inventory planning activities to help maintain optimal stock levels
  • Assist in coordinating shipments and deliveries with 3PL warehouse partners in compliance with company policies
  • Manage Customer SLA Expectations and Compliance Chargeback Reporting/Resolutions.
  • Participate in routine inventory counts and audits to ensure accuracy and consistency
  • Assist in managing documentation and data entry within the ERP system (e.g., NetSuite)
  • Maintain effective communication with internal departments and external vendors
  • Ability to work under tight deadlines and manage multiple tasks simultaneously
  • Be proactive and responsible for work and personal actions
  • Perform all other duties as assigned and required

Qualifications

  • 1~3 years of experience in eCommerce operations
  • Familiarly with online retail platforms, including Amazon Vendor Central is a must
  • Working knowledge of ERP systems (e.g., NetSuite) and Microsoft Office Suite (especially Excel)
  • Strong attention to detail and ability to manage multiple priorities effectively
  • Basic understanding of accounting principles and inventory processes
  • Excellent written and verbal communication skills
  • Ability to work independently and collaboratively in a fast-paced environment
  • Strong organizational and time management skills
  • Positive attitude and willingness to learn and grow with the team

Salary range: $55K~$60K

Equal Employment Opportunity

Cuckoo Electronics America is an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

Cuckoo Electronics America, Inc. logo

Cuckoo Electronics America, Inc.

Cuckoo Electronics Co., Ltd is a South Korean brand that specializes in kitchen appliances and home wellness products. Cuckoo began 40 years ago as an OEM supplier for large companies like LG, Philips, and Panasonic and has grown into the No. 1 pressure cooker manufacturer in Korea and one of Asia’s most famous and successful brands. For the last 17 years, Cuckoo has held 74% market share for pressure rice cookers in Korea, the No. 1 ranking on the NBCI Brand Competitiveness Index for ten straight years and successfully expanded to 31 countries at a growth rate of 22% annually. Cuckoo’s success has come from our involvement with all stages of the product life cycle including product design, quality control, product development, manufacturing, sales and customer service.With a dominant international presence, Cuckoo set its sight on the America’s as its next undiscovered frontier. Cuckoo America was established in December 2016 and has grown into a high functioning United States enterprise with US Headquarters located in the heart of Koreatown, Los Angeles. Cuckoo America experienced a meteoric rise with success online through Amazon setting the stage for breakthrough into major retailers ultimately resulting with Cuckoo product becoming available in store at Macy’s and William Sonoma. Cuckoo is continuing on the path of innovation with the launch of Cuckoo’s revolutionary countertop water system featuring Nano Filtration and Mineral Infusion. This is the first of many products designed to deliver purified water and air into the homes of our beloved Cuckoo family.The quality and design Cuckoo of products have caught the attention of Americans all across the nation as annual sales continue to grow. As our growth continues, we promise to remain focused on our core values. We will strive to provide families with access to home electronics that improve their quality of life, maintain a healthy home and keep their loved ones safe, happy and well fed.

Founded in 1978
Cerritos, California, USA
52 employees (13 in marketing)