Responsibilities

• Owns US Marketing Operations as a capability, setting standards, governance, and scalable operating models across the Commercial organization.
• Chair and lead the Dyne Commercial Medical, Legal, and Regulatory review committee and manage the end-to-end content review and approval process for Commercial-led therapeutic education
• Partner closely with Marketing, Medical, Legal, and Regulatory teams to foster a collaborative, solution-oriented review culture
• Ensure timely, compliant review of HCP, payer, and patient-facing materials and optimize systems supporting content workflows such as Veeva Vault PromoMats
• Partner and collaborate with Regulatory, Legal, and Compliance to maintain policies, procedures, and governance aligned with evolving regulatory standards
• Design, develop, and implement a fit-for-purpose HCP and consumer peer-to-peer engagement model that meets the unique educational needs of rare disease launches in DMD and DM1
• Oversee HCP and consumer engagement operations across the Commercial organization, including nomination, contracting, onboarding, training, logistics, and relationship management
• Ensure compliance with all applicable industry regulations and internal policies, including fair market value requirements and Sunshine reporting
• Serve as a strategic partner to Dyne Brand Teams, aligning Marketing Operations capabilities to commercial objectives to enhance executional effectiveness
• Drive continuous improvement across marketing operations processes to support agility, scalability, and compliance
• Oversee print fulfillment operations and manage promotional asset lifecycle planning
• Partner with Commercial Operations, Information Technology, and Analytics teams to enable systems that track performance and integrate insights into campaign design and optimization
• Ensure personalized and precise customer engagement through effective use of data, segmentation, and targeting strategies
• Lead planning and drive the execution of US HCP and consumer-facing congresses, conventions, and field-sponsored events to maximize Dyne’s presence and engagement impact
• Partner closely with Marketing, field-facing teams, and Medical Affairs to coordinate KOL engagement strategies at congresses, ensuring operational excellence, brand alignment, and compliance

Requirements

• Bachelor’s degree required
• 10+ years of experience in the pharmaceutical or biotechnology industry, with experience supporting rare disease or accelerated approval launches preferred
• Experience leading promotional review processes in regulated environments
• Demonstrated ability to thrive in fast-paced environments with strong prioritization and problem-solving skills
• Proactive, adaptable, and solution oriented, with a track record of delivering results under tight timelines
• Deep understanding of US regulatory requirements and compliance standards governing promotional activity
• Excellent communication, interpersonal, and stakeholder management skills
• Strong business acumen with the ability to translate strategic objectives into operating execution

Preferred

• Advanced degree such as MBA or MPH preferred
• Experience with commercial systems and platforms such as Veeva Vault PromoMats highly preferred
• Experience operating effectively in a small, rapidly growing biotech environment with comfort navigating ambiguity