Director, Program Management

Responsibilities

• Serve as the primary cross-functional program management lead across global Colgate-Palmolive Media Engagement delivery, divisions, and markets.
• Establish and enhance process maps, RACIs, workflow documentation, governance standards, and escalation paths that enable efficient and effective program delivery.
• Conduct detailed project planning for phases, stages, tasks, milestones, deliverables, dependencies, parallel workstreams, and critical paths.
• Manage progress and risk by maintaining clear, current information about past, present, and future activities and deliverables, and ensure stakeholders take appropriate action.
• Resolve and escalate cross-divisional risks and blockers that affect delivery across internal teams, third parties, and clients.
• Facilitate collaboration through appropriate channels, working modes, collaboration tools, document-storage structures, RACIs, and file-naming conventions.
• Use available data to track project development velocity, delivery progress, risk, and overall program or campaign health.
• Report, forecast, analyze, and recommend action through status reports, quarterly business reviews, retrospectives, and post-mortems tailored to teams, clients, and executives.
• Support resource planning and capacity management, revenue pacing, budget tracking, license management, and the development of statements and scopes of work.
• Apply strong knowledge across process management, scope and change management, budget management, stakeholder and engagement management, and risk management.

Requirements

• Bring 8 to 10+ years of project or program management experience in a media agency, marketing, advertising or marketing technology, software development, creative agency, or consulting environment.

Preferred

• Media agency experience is preferred.

Benefits

• Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.