Director, Product Marketing

Responsibilities

• Platform Marketing: Develop messaging, packaging, and campaigns for AI agents, including the trust narrative: what the agents do, where people stay in the loop, how performance is measured, and how we share results with buyers in a clear, credible way.
• Value Proof & Pricing: Turn agent performance data into proof points, customer stories, and ROI models, and partner with the CPSO and Finance to shape pricing and packaging for AI agents.
• Research: Mine sales calls, win/loss interviews, and de-identified agent conversations for buyer language, unmet needs, and competitive gaps; supplement with targeted qualitative and quantitative research.
• Internal Education: Enable customer-facing teams by developing standardized sales tools, consistent platform messaging, and actionable insights into buyer evaluation criteria to streamline the purchasing process.

Requirements

• Experience and Qualifications: 8+ years experience in healthcare/SaaS product marketing, marketing, strategy, or product management (working with enterprise healthcare IT and/or Patient Access buyers is a plus).
• Cross Functional Leadership: Proven ability to coordinate and create consensus within cross-functional groups without formal authority.
• Communication and Storytelling: Exceptional client presentation and customer interview skills, as well writing skills that emphasize value storytelling for B2B audiences.
• Strategic Execution and Adaptability: Ability to balance shifting priorities within the context of higher level business goals and ambitious department goals.
• Market Analysis & Product Acumen: Ability to learn new products and evaluate them from the market’s perspective.
• AI Product Marketing: Experience marketing AI, automation, or other products where buyers are being asked to trust software with work people used to do.
• AI Fluency: Hands-on use of AI tools in your own work, with workflows you’ve built that let a small team do the work of a large one and examples you can show.

Benefits

• Company benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more!
• Career development - Manager development resources, employee development funds
• Generous time off - Company holidays, Winter & Summer break, and flexible time off
• Employee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.