Director, OmniChannel Marketing

Responsibilities

• Serve as a subject matter expert and thought leader
• Lead Benchmark and Project Engagements
• Lead Advisory and Membership Engagements
• Identify business development opportunities through active listening and conversations with clients
• Contribute to innovation and the growth of the overall solution
• Subject Matter Expert and Thought Leader: Serve as a trusted advisor on omnichannel activation, customer engagement, content operations, AI enabled marketing, and commercial transformation
• Proactively research trends, capabilities and client needs in regard to marketing engagement models and omnichannel activation capabilities.
• Lead client engagements and project from initiation through to final delivery
• Conduct executive interviews and assess organizational structures, operating models, resource allocation, budgets, processes, and capabilities.
• Capture / coordinate receipt of client-provided quantitative and qualitative information for input into TGaS’ database for analysis.

Requirements

• The ideal candidate will be a seasoned professional (8-10 years) with experience directing Omnichannel operations in an agency or life science setting.
• Candidates originating from industries beyond bio-pharmaceuticals and pharmaceuticals consulting will also be considered.
• The position will require a driven person to develop and maintain relationships for continuous client engagement.
• Broad knowledge of pharmaceutical commercial operations, marketing operations, omnichannel strategy, or related fields
• Comfort working at the highest levels of client organizations, interacting closely with top executives and business unit leaders
• An ability to consult, problem-solve, work autonomously, and to organize complex information into clear actionable recommendations that improve (client) business results
• Development and management of effective relationships with internal stakeholders and/or clients
• Ability to manage multiple projects and timelines simultaneously, coupled with excellent communication skills, including group presentations, verbal and writing abilities.
• High integrity and credibility as perceived by all those with whom he/she will work
• Change management / process analysis skills

Preferred

• Prior experience as a consultant or in roles of a consultative capacity is desirable
• Advanced degree strongly preferred