Responsibilities

• Directors at Milltown are ultimately responsible for the quality of everything we produce.
• You'll lead client relationships at the highest level, shape strategic direction, structure teams for success, and ensure work consistently exceeds expectations.
• This is a hands-on leadership role - you'll advise clients directly, craft the strategies that guide execution, and play an active role in delivering breakthrough work alongside your teams.
• Beyond client delivery, you'll help shape the firm's future.
• You'll drive new business, build networks that unlock opportunities, and contribute to how we're scaling our AI capabilities while developing our people.
• You'll set strategic direction for our clients’ most important communications challenges, whether that’s navigating policy debates, preparing for major announcements, or protecting reputation when stakes are highest.
• You'll build the trust that lets you deliver genuinely impactful advice, drawing on the full resources of the firm to help clients build and defend their reputations.
• You'll structure teams for success, set clear priorities, and hold everyone (including yourself) to the highest standards.
• You'll coach your teams to deliver brilliant work independently, share your expertise in ways that elevate the whole team, and create an environment where people develop rapidly.
• You'll lead competitive pitches that showcase our full capabilities, and extend work with existing clients.

Requirements

• At least 10 years of corporate communications experience in consultancy or in-house roles, including significant time in the technology space
• Proven ability to develop research-driven communication strategies that influence outcomes for senior stakeholders
• Experience building advisory relationships with C-suite leaders and delivering strategic counsel in high-pressure situations
• Track record of developing media strategies and managing relationships with senior editors
• Experience leading competitive pitches and new business conversations with demonstrable results
• Existing network within technology, policy, media or investor communities
• Experience managing high-performing teams and developing others through coaching and feedback
• Strong grasp of AI tools and their application in advisory work, with ability to drive adoption across teams
• Intellectual curiosity to develop expertise in new areas and an entrepreneurial approach to building networks
• Commitment to seeking feedback and contributing to an inclusive culture

Preferred

• Experience advising on technology regulation, or emerging technology challenges
• Experience working within scaling teams

Benefits

• Competitive, transparent pay with open salary bands, plus twice-yearly bonuses
• 401(k) with company match, eligible from day one
• Robust healthcare options, including medical, dental, and vision coverage, plus dedicated mental health support
• 26 days PTO, 10 sick days, and 10 public holidays
• Two-week company-wide winter break
• Paid parental leave
• Sabbatical leave
• $100/month commuter benefit
• Hybrid working model with three days in office (Tuesday, Wednesday and Thursday)
• Structured career development with clear progression pathways and a defined career framework