Director, Marketing Operations

USA (Hybrid)

$150K/yr – $200K/yrDirector/Executive8+ years expFull time

Posted 3 months ago

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Job Summary

Lead marketing technology strategy and operations, aligning data governance and analytics across CRM, MA, and integrations.

  • Own the Martech roadmap and cross-functional integrations.
  • Must-have: 8+ years in Marketing Ops/Martech with CRM/MA platforms.
  • Standout: Experience with HubSpot, Sitecore, Power BI, and ABM tools.

Job Description

Responsibilities

  • Marketing Technology Strategy
  • Own the vision, architecture, and roadmap for the marketing technology ecosystem.
  • Evaluate and optimize the current Martech stack to ensure tools support growth and scalability.
  • Partner with Marketing, Sales, Product, and IT to ensure systems integration and operational alignment.
  • Marketing Operations & Automation
  • Lead the implementation and optimization of marketing automation, lead management, and campaign infrastructure .
  • Build scalable workflows that support demand generation, nurturing, and lifecycle marketing.
  • Develop frameworks for campaign measurement, attribution, and pipeline reporting .
  • Data Governance & Quality
  • Partner with Data to establish data governance standards across marketing systems.
  • Ensure data accuracy, cleanliness, and consistency across CRM, marketing automation, and analytics platforms.
  • Implement processes for lead scoring, segmentation, and enrichment in the CRM
  • Revenue & Funnel Analytics
  • Build dashboards that provide end-to-end visibility into the marketing funnel .
  • Partner with Sales and Finance to define shared definitions for MQLs, SQLs, pipeline attribution, and revenue reporting .
  • Identify performance insights and optimization opportunities across channels.
  • Systems Integration
  • Oversee integrations between marketing tools and core systems including CRM, analytics platforms, and web properties.
  • Work with engineering and IT to ensure data flows reliably between platforms.
  • Familiarity and knowledge of Hubspot, Sitecore , MSFT Dynamics, and Salesforce
  • Ability to create Dashboards using Power BI
  • Governance & Process
  • Define best practices for campaign execution, tracking, and reporting.
  • Create documentation and operational playbooks for marketing teams.
  • Ensure compliance with privacy regulations and data management policies.
  • Core Systems Ownership
  • Examples may include:
  • CRM platforms (MSFT Dynamics/SFDC)
  • Marketing automation platforms (Hubspot Certification Preferred)
  • Analytics and reporting tools (Power BI, etc)
  • Attribution and lead management tools (Hubspot)
  • Website and form integrations (Sitecore)
  • Data enrichment platforms (List Integrations)
  • Integration with Salesforce
  • ABM Software (Eg Demandbase, Terminus, 6 Sense)
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WorldStrides

3.1 Glassdoor

WorldStrides provides educational travel and experiences to more than 530,000 students a year. Founded in 1967 by a middle school social studies teacher from Chicago, the company has since grown to become a leader in experiential learning for students of all ages throughout their lifetime learning journey. In addition to domestic and international travel and study abroad programs, WorldStrides offerings include performing arts, sports, language immersion, career exploration, and service-learning. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways. Our global team is 1,500+ strong, united by a passion for what we do. We work with students, parents, and teachers, and behind the scenes too, to deliver experiences that transform lives. Let's get out there - together!Community Guidelines We are happy to address questions you may have, but in order to foster a vibrant and useful online community, we’ve outlined a few guidelines to be followed when posting on the WorldStrides and affiliated brands' social channels . Any comments that are in violation of the guidelines will be removed, and repeat offenders may be blocked. Comments will be removed if they contain:•Profane, inappropriate, threatening or offensive language;•Violations of copyright or intellectual property rights;•Purposefully untrue or misleading statements;•Comments that are meant to derail or hijack constructive conversations;•Personal information of community members or WorldStrides employees; •Posts that link to potentially harmful sites.

Founded in 1967
Charlottesville, Virginia, USA
2.1K employees (107 in marketing)
44% recommend to a friend
47% CEO approval

Traffic Signals

Monthly Visitors
300.8K
Monthly Google Ads Budget
$19.4K
Traffic Source Mix
Search
42.9%
Direct
49.4%
Referral
6%
Social
1.2%
Paid
0.4%

Headcount Trend

Current headcount: ~2.1K

Marketing Team

Marketing Team Size
63 (3% of company)
Median Career Experience
14 years
Median Tenure
3.9 years

Funding

Last Raise
Private Equity, 8 years ago

Funding History

  • Nov 2017
    Private Equity
  • Jan 1998
    Private Equity

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