Director of Marketing Operations and Digital Experience - Remote

USA (Remote)

$115K/yr – $201K/yrDirector/Executive8+ years expFull time

Posted 3 days ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Lead and develop a high-performing Marketing Operations and Analytics function spanning digital experience and digital media, delivering governance, data-driven insights, and performance optimization across campaigns.

Own reporting, attribution, and executive dashboards
Drive planning, prioritization, and cross-functional collaboration
Mentor and grow a marketing operations and analytics team

Job Description

Responsibilities

Lead, mentor, coach, and develop a high-performing team across Marketing Operations and Analytics, Digital Experience, and Digital Media
Establish clear goals, priorities, ownership, and accountability across team functions
Ensure team roles, responsibilities, operating procedures, and success metrics are clearly defined and documented
Foster a culture of collaboration, continuous improvement, accountability, and customer focus
Support team members growth through coaching and development planning
Lead the Marketing Operations and Analytics function, ensuring effective campaign execution, lead management, reporting, attribution, and performance measurement
Establish operational governance, planning processes, and accountability measures across marketing initiatives to ensure they are executed on schedule and aligned with organizational goals
Lead Agile marketing practices, including sprint planning, backlog prioritization, capacity and resource management, retrospectives, and continuous improvement
Drive quarterly planning, prioritization, and resource allocation aligned to business objectives while proactively managing risks and dependencies through mitigation plans
Own marketing reporting, attribution, performance measurement, and reporting governance

Requirements

Bachelor's degree in Marketing, Business, Communications, Analytics, or related field*
8+ years of progressive marketing experience
5+ years of experience leading and developing marketing teams
Demonstrated experience leading marketing operations, digital marketing, analytics, and reporting functions
Experience managing Agile or Agile-inspired marketing teams and workflows
Hands-on experience with Salesforce, Pardot (Marketing Cloud Account Engagement), marketing automation, analytics, and reporting platforms
Experience developing executive dashboards, KPI frameworks, and performance reporting
Proven ability to translate complex data into actionable business recommendations
Strong project management, communication, and stakeholder management skills
Experience leading cross-functional initiatives and influencing stakeholders across multiple business units

Preferred

Cybersecurity, technology, SaaS, or related B2B industry experience
Experience managing website strategy and digital experience programs
Experience with conversion rate optimization and customer journey analysis
Experience managing marketing technology integrations and reporting architecture (Pardot, Salesforce, Google Analytics, Matomo)
Familiarity with privacy, consent management, and marketing compliance requirements (Cookiebot)
Experience scaling marketing operations and analytics capabilities within a growth-focused organization

Center for Internet Security

3.7 Glassdoor

The Center for Internet Security, Inc. (CIS®) makes the connected world a safer place for people, businesses, and governments through our core competencies of collaboration and innovation.We are a community-driven nonprofit, responsible for the CIS Controls® and CIS BenchmarksTM, globally recognized best practices for securing IT systems and data. We lead a global community of IT professionals to continuously evolve these standards and provide products and services to proactively safeguard against emerging threats. Our CIS Hardened Images® provide secure, on-demand, scalable computing environments in the cloud.CIS is home to the Multi-State Information Sharing and Analysis Center® (MS-ISAC®), the trusted resource for cyber threat prevention, protection, response, and recovery for U.S. State, Local, Tribal, and Territorial government entities, and the Elections Infrastructure Information Sharing and Analysis Center® (EI-ISAC®), which supports the rapidly changing cybersecurity needs of U.S. elections offices.

Founded in 2000

East Greenbush, New York, USA

497 employees

www.cisecurity.org

67% recommend to a friend

68% CEO approval