Director of Marketing, North American Claims

Westlake, TX (On-site)

Salary Not AvailableDirector/Executive8+ years expFull time

Posted 5 months ago

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Job Summary

Solera seeks a Marketing Director, Claims, to drive growth through industry-focused marketing, thought leadership, and cross-functional collaboration. The role emphasizes strategic planning, demand generation, and customer engagement within the auto insurance and collision repair ecosystem. A proven, data-driven marketing leader with revenue-focused experience is required.

Job Description

Responsibilities

  • We are seeking a dynamic Marketing Business Leader to accelerate growth in our Claims business.
  • The successful candidate will have a proven track record of partnering with sales and product management to develop effective strategies for growing new bookings and revenue.
  • Thought leadership on growth strategies is essential, as are highly effective execution skills.
  • In particular, we require someone with the mindset and motivation to own the business success.
  • Industry-Centric Marketing for Claims: Strategic Planning: Develop and execute targeted marketing strategies for claims processing and repair solutions that align with Solera’s business goals and industry trends.
  • Ensure marketing strategies are informed by deep subject matter expertise in auto insurance and collision shops (Independent or multiple shop operators (MSOs)).
  • Collaborate with cross-functional teams to align initiatives with Solera’s broader go-to-market strategy.
  • Manage budget allocation to maximize marketing impact while ensuring cost efficiency and alignment with overall business objectives.
  • Industry Positioning & Thought Leadership: Lead efforts to position Solera’s claims and repair estimate solutions as the premier choice for insurers, MSOs, and independent collision shops.
  • Translate technical product capabilities into compelling, industry-specific value propositions that address key challenges and needs.
  • Establish Solera as a thought leader in claims automation, repair workflow optimization, and operational efficiency for insurers and collision repairers.
  • Market Awareness & Competitive Insights: Conduct ongoing market research to stay ahead of industry trends, regulatory shifts, customer pain points, and competitive landscapes.
  • Deeply understand the challenges and business dynamics of each of the target audiences listed above.
  • Identify the most effective channels (e.g., trade publications, digital platforms, industry events, and professional networks) to engage these audiences.
  • Campaign Management & Demand Generation: Develop and manage marketing campaigns that drive awareness, engagement, and demand.
  • Leverage data-driven insights to refine messaging, optimize campaigns, and ensure measurable impact on pipeline and revenue growth.
  • Partner with sales teams to create targeted campaigns that resonate with decision-makers in claims and repair ecosystems.
  • Client Engagement & Value Communication: Build strong relationships with key stakeholders in the auto insurance and collision repair industries, acting as a strategic marketing partner.
  • Gain a deep understanding of customer pain points such as claims inefficiencies, repair cycle time challenges, and cost pressures and craft marketing strategies that directly address them.
  • Develop customer case studies, testimonials, and industry success stories to demonstrate Solera’s impact.
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Solera

3.7 Glassdoor

Somos una Boutique de Innovación enfocada en transformar los productos, servicios y modelos de negocio de grandes corporaciones a través de Consultorías de Innovación, Servicios de Diseño UX y del Desarrollo Tecnológico de Soluciones Digitales, utilizando como estrategia general el User Centered Design.

Founded in 2013
San Borja, PER
121 employees (24 in marketing)
85% recommend to a friend

Traffic Signals

Monthly Visitors
5K
Traffic Source Mix
Search
62%
Direct
20.2%
Referral
7.1%
Social
8.9%
Paid
1.9%

Headcount Trend

Current headcount: ~121

Marketing Team

Marketing Team Size
3 (2% of company)

Funding

Total Funding
$150K
Last Raise
$150K
Series Unknown, 9 years ago

Funding History

  • Aug 2017
    Series Unknown • $150K

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