Responsibilities

• Lead the eCommerceteam by driving strategy and execution across marketing, merchandising, and operations to grow revenue and profitability.
• Oversee eStore's digital presence and be the subject matter expert on Fan sentiment, behaviors, and eCommercemarket dynamics
• Translate insights reports into clear action items for the eStore such as developing product launches, exclusive offers, and targeted promotions for key audience segments.
• Lead and communicate a strong vision and identity for the BNEA Store to internal stakeholders while developing compelling product launch narratives that deeply engage fans and reinforce brand loyalty
• Collaborate with merchandising and cross-functional teams to develop licensee plans that optimize commercial opportunities. Enhance SKU assortment and lifecycle management, maintain precise inventory control, and create a unique customer journey.
• Establish and implement a standardized method for forecasting and conducting P&L reviews related to special SKUs and collectible merchandise.
• Work in partnership with cross-functional teams to uncover growth opportunities, optimize processes, and deploy innovative strategies that enhance operational performance.
• Coordinate with global Bandai Namco entities to align product features and pricing, ensuring a consistent fan experience across all markets.

Requirements

• 10+ years of experience in brand or product marketing, customer experience, or e-commerce roles at a leading entertainment company preferably in toys, games, or movies
• 5+ years of experience in managing a team
• BS/BA in Business, Marketing, or equivalent experience
• Experienced storefront operator with expertise in product sourcing, inventory management, returns, and platform operations
• Demonstrated excellent skills in business, communication, analysis, prioritization, and project management
• Creatively driven to boost sales and profits while actively demonstrating an entrepreneurial spirit in identifying and pursuing new opportunities
• Demonstrated ability to drive consensus among multiple stakeholders across various entities, with proven experience working with international teams and multicultural environments.
• This position is expected to travel 0 - 25%.

Preferred

• MBA