Director, Creative Services

Responsibilities

• Brand Strategy, Identity and Governance - Partners with the Senior Vice President to develop, refine and implement organizational brand strategy, translating business and communications objectives into compelling brand positioning, creative direction and audience engagement approaches.
• - Serves as the creative department lead, helping shape the direction, tone and expression of the NeighborWorks America brand across all communications and marketing channels.
• - Owns and manages NeighborWorks America's visual identity standards, brand implementation guidelines and creative frameworks, ensuring consistent and effective application across the organization and network.
• - Creates and develops visual concepts, brand assets and design solutions that bring the enterprise brand strategy to life. Produces and refreshes core brand materials, templates, photography and visual assets to support organizational communications. Provides guidance and support to internal teams, partners and network organizations to ensure effective and consistent use of approved brand standards and creative assets.
• Creative Strategy and Creative Direction - Leads enterprise creative strategy for campaigns, publications, multimedia initiatives and major organizational projects, ensuring alignment with organizational priorities, communications objectives and brand standards.
• - Establishes and directs the creative vision for visual, written, video, photography and multimedia content across communications and marketing platforms.
• - Leads creative brainstorming and concept development efforts, translating business needs and communications objectives into effective and innovative creative solutions.
• - Consults with internal stakeholders to understand objectives, define creative requirements and develop strategic recommendations.
• - Exercises decision-making authority regarding creative execution, visual storytelling approaches, design solutions and production methodologies within approved brand standards and strategic direction.
• - Creates, develops, evaluates and refines creative concepts, designs and deliverables, while providing direction and feedback to staff, vendors and freelancers.

Requirements

• Education: A bachelor’s degree or equivalent years of work experience in graphic design, brand management, and production services is required.
• Experience: At least 8 – 10 years of progressive professional creative design experience in an in-house creative services department or agency, leading the development of integrated creative solutions across digital, print and broadcast media.
• - Must have prior supervisory experience.
• - Expert level proficiency in Adobe creative suite and related creative production tools, with demonstrated ability to personally design, produce, edit and deliver professional-quality creative assets across print, digital, photography, videography and multimedia platforms.
• - Proven ability to make on-camera subjects comfortable and foster authentic, engaging interviews with individuals at all organizational levels.
• - Demonstrated expertise in corporate photography and videography, including planning, directing and producing visual content.
• - Excellent written, verbal and presentation communication skills.
• Licenses, Certifications: None required.
• Competencies, Knowledge, Skills & Abilities: Must be able to manage multiple projects and adhere to strict deadlines; Must have exceptional customer service and client relations skills; Highly effective at concepting, designing, producing and executing integrated creative solutions; Extensive background in asset storage management and versioning.
• NeighborWorks America Staff are expected to demonstrate excellence in the following : Sensitivity to racial, gender, sexual orientation and cultural differences; Effective, respectful, and timely communications with internal and external stakeholders; Listening effectively, seeks and accepts feedback; Analytic, thoughtful and strategic thinking; Considering the mission, objectives, and goals of NeighborWorks and demonstrating an understanding of the impact of her/his/their decisions and behavior on the organization

Preferred

• Master’s degree and/or experience or knowledge of affordable housing/community revitalization issues is preferred but not required
• Corporate photography and videography expertise.

Benefits

• 401(k) match of up to 12%, 11 paid holidays, generous leave (including 40 hours of paid volunteer time) and industry-leading benefits
• Staff Training and Education Program (STEP), designed to support continued learning and professional development