Digital Media and Communications Coordinator

Responsibilities

• The Digital Media and Communications Coordinator supports the communications, marketing, digital media, and branding priorities of the Do Good Institute and reports to the Senior Communications Manager.
• The Coordinator works as part of the Do Good Institute’s communications team and collaborates with members of the School of Public Policy, the University of Maryland’s Office of Strategic Communications, campus communicators, students, faculty, staff, alumni, community partners, and external vendors.
• The Coordinator develops and produces compelling multimedia and digital content—including video, photography, social media, web content, newsletters, and other communications materials—to engage students, alumni, faculty, staff, campus partners, community partners, and external audiences.
• The position requires strong storytelling, research, writing, editing, multimedia production, and project management skills, as well as the ability to translate complex ideas and programs into accessible and engaging content that supports student engagement, thought leadership, alumni engagement, partnership development, and the Institute’s broader communications priorities.
• The Coordinator manages the Institute’s social media presence, newsletters, digital content, editorial calendar, and related analytics and audience insights, while supporting communications and digital engagement for the Do Good Plaza portfolio, including the Students Change the World Exhibit, Rings Exhibit, and Do Good Sign.
• The Coordinator collaborates with members of the School of Public Policy, the University of Maryland’s Office of Strategic Communications, campus communicators, students, faculty, staff, alumni, community partners, and external vendors to develop and execute communications and engagement initiatives, including major programs and events such as the Do Good Challenge.
• The Coordinator will also support emerging communications priorities, including the responsible use of artificial intelligence and emerging technologies in digital media and communications.
• The Communications Coordinator should be entrepreneurial in their work and will join a growing, talented team with ambitious goals.
• The Coordinator will collaborate with a variety of internal and external constituencies in a fast-paced, dynamic environment.
• This position does not have direct staff reports but may have the opportunity to schedule, train, and supervise temporary student workers or interns.

Requirements

• Education: Bachelor’s degree from an accredited college or university.
• Experience: One (1) year of professional communications experience.
• Knowledge of audio-visual digital content software.
• Knowledge of audio-visual equipment.
• Skill in oral and written communication.
• Skill in the use of Microsoft Office and Google Workspace products.
• Ability to interpret and apply policies, procedures, regulations, and laws.
• Ability to multitask while demonstrating a commitment to customer service.

Preferred

• Two to four years of relevant professional communications work experience, preferably in higher education, nonprofits, or the social sector
• Experience with project management software and systems (such as Asana, Airtable, or others)
• Experience planning and executing events with diverse stakeholders (such as donors, executives, university leadership, students, and alums)
• Experience with email and contact management systems (such as MailChimp, Insightly, or others)
• Experience in graphic design software and systems (Canva, Adobe Creative Suite, etc.)
• Experience producing and editing video and multimedia content, including filming, photography, audio production, and post-production using Adobe Premiere Pro or comparable software.
• Experience managing a YouTube channel and using video and social media analytics to inform content strategy.
• Experience developing multimedia storytelling for social media and digital platforms.
• Experience managing digital exhibits, interactive installations, websites, or other technology-enabled public-facing experiences.
• Experience managing vendors, contracts, and external partners for digital media, exhibits, marketing, or communications projects.