Digital Marketing Analyst

Responsibilities

• Audit digital accounts for anomalies, adherence to best practices, and performance against relevant benchmarks.
• Complete basic campaign optimizations and analyses to identify performance trends and opportunities for improvement.
• Support recurring account work, including mid-month pacing and performance checks, Facebook campaign adjustments, and video campaign adjustments.
• Monitor client goals and progress on a daily, weekly, and monthly basis.
• Keep internal teams informed about account status, active work, and deliverables in progress.
• Respond to client questions and work to resolve issues accurately and promptly.
• Establish priorities, manage assigned projects proactively, and contribute ideas that improve team processes and client service.
• Support clients throughout the client experience and help ensure communication and deliverables are clear, timely, and coordinated.

Requirements

• A bachelor’s degree is preferred, as is one to two years of professional experience in customer service or a related field.
• Experience in an automotive agency, in-house automotive marketing, or automotive customer service is an advantage.
• Proficient in Google Sheets, Slides, and Docs.

Preferred

• Familiarity with Google Ads and Facebook Ads is preferred.

Benefits

• This salaried position includes access to company benefit offerings, which include medical, dental, and vision coverage; a 401(k) plan with matching; paid vacation; wellness benefits; and additional programs.