Digital Marketing Analyst

Responsibilities

• Partner with Team Leads to provide clients with a transparent, responsive, and consistent experience.
• Review digital accounts for anomalies, assess whether campaign best practices are being applied, compare results with relevant benchmarks, and complete basic optimizations that support account health and client success.
• Analyze campaign data to identify trends and opportunities, and prepare findings that help inform performance improvements.
• Support recurring account work, including mid-month pacing reviews, performance checks, and adjustments to Facebook and video campaigns.
• Keep internal teams informed about account status, active work, and deliverables in progress.
• Respond to client questions, help resolve issues promptly, and communicate updates in a clear and professional manner.
• Develop a working understanding of each client’s market, objectives, and progress measures, and contribute to daily, weekly, and monthly monitoring.
• Continue building knowledge of the automotive industry, company culture, services, and strategic communication planning.

Requirements

• A bachelor’s degree is preferred, as is one to two years of professional experience in a customer service-related field.
• Experience with an automotive agency, in-house automotive marketing team, or automotive customer service is an advantage.
• Familiarity with Google Ads and Facebook Ads is preferred.
• Candidates should be proficient in Google Sheets, Slides, and Docs and comfortable reviewing information, identifying patterns, and communicating findings.
• The ideal candidate is organized, thorough, and eager to learn.
• Strong critical-thinking skills, exceptional written and verbal communication, and the ability to listen carefully and convey information clearly and professionally.
• Ability to take ownership of projects, set priorities, manage multiple tasks, and adapt as client needs and workloads change.
• You remain focused under pressure, welcome feedback, and are interested in improving processes and the client experience.
• Professional references may be requested as part of the hiring process.

Benefits

• medical, dental, and vision coverage, a 401(k) plan with company matching, paid vacation, wellness benefits, and additional offerings.