Liquor & Beauty Customer Service Specialists - JFK Airport (NYC)
Propelle + Konnect Inc
Jamaica, NY (On-site)
In-housePart-timeEntry level
3 weeks ago
Customer Service Specialist
Miami, FL (On-site)
$16/hr – $26/hrFull time
Posted 4 days ago
Top 1% of applicants do these two things.
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Job Description
Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders.
Job Description
Position Overview
We are seeking a dedicated and enthusiastic Customer Service Specialist to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support to ensure their satisfaction and loyalty. You will handle inquiries, resolve complaints, and offer information about our products and services in a professional and timely manner.
Key Responsibilities
Requirements
Job Description
Position Overview
We are seeking a dedicated and enthusiastic Customer Service Specialist to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support to ensure their satisfaction and loyalty. You will handle inquiries, resolve complaints, and offer information about our products and services in a professional and timely manner.
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Resolve customer complaints and issues efficiently to ensure satisfaction and retention.
- Provide accurate information about products, services, and company policies.
- Document customer interactions and feedback thoroughly in the company database.
- Collaborate with other departments to address customer needs and improve service quality.
- Identify and escalate complex issues to appropriate teams when necessary.
Requirements
- Proven experience in a customer service or related role.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to handle stressful situations with patience and professionalism.
- Proficiency with customer service software and CRM tools.
- Competitive salary package
- Opportunities for professional growth and career advancement
- Collaborative and innovative work environment
- Skill development through hands-on experience and mentorship
- Exposure to diverse projects and industry-leading clients
Nexxaworks
Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We’re not your average marketing firm – we’re your growth partners, your storytellers, and your biggest cheerleaders.Who Are WeAt Nexxaworks, we’re a team of passionate marketing experts, creative thinkers, and data wizards united by one goal: to help brands thrive in today’s ever-evolving landscape. We take pride in blending cutting-edge tools, fresh ideas, and a deep understanding of market trends to build strategies that deliver real impact.What We DoFrom branding to digital campaigns, social media to content creation, and everything in between, we’re here to transform your vision into results. Whether you’re a startup ready to make your mark or an established company seeking a bold refresh, Nexxaworks tailors every solution to meet your unique needs.
Founded in 2017
