Customer Marketing Specialist

Austin, TX (Hybrid)

$70K/yr – $96K/yrMid Level4+ years expPermanent

Posted 2 months ago

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Job Summary

Drive customer marketing campaigns focused on adoption and engagement while coordinating with CS and Product Marketing.

  • Own execution and coordination of campaigns across adoption, engagement, and expansion
  • Must-have: 4+ years in marketing or related roles
  • Standout: Familiarity with marketing automation tools like Marketo or HubSpot

Job Description

Responsibilities

  • Support execution of customer marketing campaigns focused on adoption, engagement, and expansion
  • Assist in developing campaign assets, including emails, landing pages, and webinar materials
  • Partner with Customer Success and Product Marketing to align campaigns with customer needs
  • Coordinate campaign timelines, deliverables, and stakeholder inputs
  • Track and report on campaign performance metrics and outcomes
  • Support segmentation and targeting for customer communications
  • Maintain campaign calendars and documentation
  • Contribute ideas to improve campaign performance and engagement
  • Proactively learn and apply customer marketing and lifecycle best practices

Requirements

  • 4+ years of experience in marketing, customer success, or related roles (internships acceptable)
  • Strong written communication skills, especially for email and campaign content
  • Analytical mindset with interest in campaign performance and metrics
  • High attention to detail and ability to manage multiple projects
  • Comfortable working in a fast-paced, collaborative environment
  • Familiarity with marketing automation tools (e.g., Marketo, HubSpot) preferred
  • Highly organized, proactive, and results-oriented
  • Openness to leveraging AI tools to enhance campaign execution
  • Bachelor's degree in Marketing, Communications, Business, or related field

Preferred

  • Familiarity with marketing automation tools (e.g., Marketo, HubSpot) preferred
  • Openness to leveraging AI tools to enhance campaign execution
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LogicMonitor

3.7 Glassdoor

We’re in the midst of an information revolution, and monitoring is at the center of it. Businesses are moving from asking, “What happened?” to predicting what’s coming, solving problems before they start and using data to unlock opportunities. At LogicMonitor, we’re committed to expanding what’s possible for businesses by advancing their technology. After all, monitoring shouldn’t just help businesses see what’s in front of them—it should create new ways for them to grow. Here’s how we live our vision:Turn It On - Today, monitoring keeps the world of business turning. LogicMonitor comprehensively monitors infrastructures, from on-premises to the cloud. Within minutes, we make it possible for businesses to advance their technology, ensuring airline passengers aren’t stranded due to system outages, food stays at safe temperatures and spinning wheels don’t interrupt our favorite streaming shows.Turn the Dial - We believe monitoring should do more than visualize today’s information—it should open up new ways for businesses to grow. We go above and beyond to empower our customers, seeking to be the most extensible monitoring platform in the world. When our customers can solve problems before they start, they can move their focus from maintenance to innovation.Turn the Corner - As artificial intelligence and machine learning turn from sci-fi promises to everyday realities, our technology is enabling businesses to see what’s coming before it happens. We collaborate closely with our customers to understand their risks and anticipate their needs, providing insights that unlock their vision.Our company has a global presence with offices in Santa Barbara, Austin, London, India, Australia, and Singapore.

Founded in 2007
Santa Barbara, California, USA
1.2K employees (54 in marketing)
64% recommend to a friend
69% CEO approval

Traffic Signals

Monthly Visitors
478.5K
Monthly Google Ads Budget
$400.1K
Traffic Source Mix
Search
30.9%
Direct
60.2%
Referral
5.3%
Social
2.4%
Paid
1.1%

Headcount Trend

Current headcount: ~1.2K

Marketing Team

Marketing Team Size
41 (3% of company)

Funding

Total Funding
$942.9M
Last Raise
$800M
Private Equity, 1 years ago

Funding History

  • Nov 2024
    Private Equity • $800M
  • Nov 2024
    Debt Financing
  • Dec 2021
    Debt Financing

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