Customer Marketing Manager

Cincinnati, OH (Hybrid)

$55K/yr – $60K/yrMid Level4+ years expFull time

Posted 4 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Drive customer marketing strategy and planning across the portfolio with cross-location coordination and brand-aligned campaigns.

  • Own customer marketing strategy and planning across the portfolio.
  • Must-have: 4 to 7+ years of experience in marketing or multi-location marketing.
  • Standout: Experience coordinating across multiple locations and stakeholders with brand consistency.

Job Description

Responsibilities

  • Customer Marketing Strategy and Planning
  • Multi-Location Brand and Experience Management
  • Campaign Development and Execution
  • Content Development and Editing

Requirements

  • 4 to 7+ years of experience in marketing, customer marketing, retail marketing, or multi-location/franchise marketing.
  • Experience supporting multiple locations, clients or business units simultaneously.
  • Strong project management and organizational skills.
  • Experience managing multiple stakeholders and competing priorities.
  • Ability to translate business goals into actionable marketing plans.
  • Strong written communication and editing skills, familiarity with AP Style preferred.
  • Experience with marketing and project management tools such as Adobe Creative Suite, Trello, Canva, Excel and HubSpot (or similar CRM).
  • Strong proficiency with Microsoft Office and comfort using tools to track, manage and communicate work effectively.
  • Ability to build visibility into work through tracking tools, dashboards and OKRs.
  • Ability to travel approximately 10-20% to support client site visits, launches and key events.

Preferred

  • Experience in service-based, B2B2C or client-facing environments preferred.
  • Familiarity with AP Style preferred.

Benefits

  • comprehensive total rewards that focus on well-being.
  • Great Place to Work-Certified seven years in a row, Best Upon Request Corporate, Inc. (BEST) is a values-based company that creates life-enriching experiences for our clients and customers, team members, and community.