CRM Production Assistant - Email

Responsibilities

• Configure segments and filters for all retention marketing campaigns in the CRM tool (SAS), covering email, mobile messaging, site personalization, direct mail, and targeted offers.
• Conduct quality assurance checks on mobile campaigns and business rules with team members to ensure accuracy.
• Collaborate with other CRM team members to optimize targeting and execution approaches for campaigns.
• Support in providing campaign response metrics and post-performance insights to marketing strategy partners.
• Coordinate with third-party vendors to manage daily campaign operations status.
• Assist in troubleshooting and communicating CRM tool issues with CRM and Marketing Systems teams.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• Perform additional responsibilities and participate in creative and technical projects as assigned.

Requirements

• Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 1-2 years of experience in digital marketing or project management.
• This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
• Able to work a flexible schedule based on department and company needs.

Benefits

• Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
• - Merchandise discounts
• - Performance-based incentives
• - Annual merit review
• - Employee Assistance Program with mental health counseling and legal/financial advice
• - Tuition reimbursement