Email Coordinator

Responsibilities

• - Work with teams to manage the Alumni/Donor External Email Calendar by reviewing incoming requests for availability, coordinating campaign schedules, with a goal of minimizing recipient email fatigue.
• - Review submitted audience criteria, email assets, brand standards, legal requirements, and deliverability details to ensure requests are complete and compliant.
• - Prioritize email requests based on sending frequency, audience size, urgency, and organizational needs.
• - Coordinate with UT Austin colleges, schools, and units to finalize content, audience selections, and other required campaign assets.
• - Assist the Annual Giving team with Salesforce CRM campaign builds and campaign tracking through appeal codes and reports.
• - Activate approved alumni and donor email campaigns in Eloqua and verify that campaigns are accurately configured before deployment.
• - Manage and coordinate a high-volume of email sends per month while maintaining accuracy, consistency, and timely execution.
• - Maintain documentation and support adherence to established industry and UT Austin email governance guidelines.
• - Additional duties as assigned.

Requirements

• - Bachelor’s degree and at least three years of experience in email marketing, digital communications, marketing operations, project coordination, or a related field.
• - Demonstrated ability to manage a high volume of time-sensitive requests, organize competing priorities, and maintain accuracy under deadlines.
• - Experience reviewing email content, audience criteria, or campaign assets for completeness and compliance with established standards.
• - Strong written and verbal communication skills, attention to detail, sound judgement, and proficiency with Microsoft Office or comparable workplace applications.
• - Ability to collaborate effectively with stakeholders across multiple organizational units and adapt to new marketing technologies, governance standards, and business processes.
• Relevant education and experience may be substituted as appropriate.

Preferred

• - Experience using Oracle Eloqua and Salesforce CRM or a comparable email marketing and CRM platforms.
• - Ability to coordinate a high-volume of email campaigns, centralized request queues, or editorial calendars.
• - Familiarity with audience segmentation, email deliverability, accessibility, brand standards, data privacy, and legal or regulatory requirements for external communications.
• - Experience working in higher education advancement or a similarly complex organization or industry.
• - Experience using project management, service management, calendar, or workflow tools to coordinate requests and deadlines.
• - Working knowledge of HTML and email quality-assurance practices.

Benefits

• The University provides a competitive benefits package that includes insurance and retirement benefits in addition to other programs and services.
• Texas Development supports growth by offering professional development opportunities that help every team member accomplish their goals, enrich their skillset and deepen their engagement with UT.