Responsibilities

• Execute campaigns
• Oversee creator partnerships
• Own one-to-one conversations with creators over email and in-app messaging, often 50 or more at a time
• Ensure brand guidelines are adhered to and the briefs match the finished product
• Answer creator support questions about payments, shipping and campaign rules quickly and accurately
• Own customer relationships and growth
• Be the primary day-to-day contact for brand teams, building trusted relationships and ensuring campaigns deliver results.
• Proactively recommend new campaigns, creator partnerships, and strategies to help brands increase their creator budgets and get more value from Flair.
• Own campaign planning and budgets, track performance, and identify opportunities to grow existing accounts.
• Support our agency partners as that channel develops.

Requirements

• You have more than two years of experience running influencer campaigns and working in client-facing roles.
• You've worked directly with clients, at an agency or on a client success team. You've set expectations, communicated updates, and delivered difficult news.
• You're an excellent communicator and can keep dozens of threads moving without sounding templated. You can also shift tone and voice depending on the situation or audience
• You're comfortable with AI tools. You don't need to be technical, but you’ve had experience applying AI to automate and systematize your own work
• You work independently from the first week. You know what a good campaign looks like without being told.
• You're equally comfortable thinking strategically and rolling up your sleeves. No task is beneath you, whether that’s following up with 50 creators, troubleshooting a payment issue, or tinkering with AI
• You're a natural problem solver. You don't just complete tasks; you recognize patterns, question inefficient processes, and find better ways to get things done.
• You view feedback as a gift and are comfortable giving it to your teammates.
• Bonus if you’re a content creator yourself.

Preferred

• Bonus if you’re a content creator yourself.

Benefits

• Benefits: Competitive benefits like healthcare, vision, and dental.