Creative Director

New York City, NY (On-site)

$110K/yr – $130K/yrSenior Level7+ years expFull time

Posted 6 weeks ago

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Job Summary

Own the brand’s creative voice and system, leading both in-house and partner teams to deliver cohesive identity across product, marketing, and in-product moments.

  • Own visual identity and design language that scale from brand to performance and product launches.
  • Lead internal and external creative talent, maintaining a single bar of quality across campaigns, assets, and touchpoints.
  • Partner with Growth and Product Marketing to ensure cohesive paid, lifecycle, and product launch creative at every user touchpoint.

Job Description

As Creative Director, you will own the visual and creative identity of Posh end-to-end — defining what the brand looks like across every surface, leading the in-house and agency talent that brings it to life, and setting the bar that every campaign, asset, and touchpoint is held to.

  • Brand & Culture: Owning brand identity, campaigns, content, merchandise, partnerships, event activations, and the storytelling that lives on TikTok, Instagram, and IRL — the work that makes Posh feel like a movement, not a marketplace.
  • GTM Creative System: Setting and defending the creative bar across every channel Posh shows up in — brand marketing, product marketing, performance creative, sales & success enablement, community, and in-product moments — so the brand is unmistakably cohesive whether a user encounters us in an ad, a user flow, or a pitch deck.
  • This role reports to the CEO and partners directly with Product and GTM leadership to ensure brand cohesion at every possible touchpoint.
  • This is an in-person position at our SoHo NYC office, 5 days a week.
  • Define what Posh looks like in 2027. Evolve our visual identity, design language, and creative principles for the next chapter of the brand — and codify them clearly enough that every team and outside partner can build to the same bar.
  • Create the work yourself when it matters. Roughly half of what ships should come from your own hands — the hero campaigns, social assets, merch drops, and company moments that need a singular point of view.
  • Build the agency and contractor stack that scales the other half. Source, brief, and manage the freelancers, studios, photographers, and motion artists who let Posh punch above its in-house weight. Own the quality bar across every external partner.
  • Make the brand undeniably cohesive across every surface. Stand up the systems, templates, and review rituals that ensure brand, product marketing, performance creative, sales decks, community assets, and in-product moments all feel like one company.
  • Set the creative bar for product marketing and performance. Partner with Growth and Product Marketing to make Posh's paid, lifecycle, and product launch creative as cohesive and engaging as possible.
  • Be the brand's loudest internal advocate. Push back when work doesn't meet the bar, regardless of who shipped it. Run critiques, mentor non-designers on taste, and make creative excellence a company-wide standard rather than a marketing-team concern.
  • Stay ahead of culture, not behind it. Live inside the music, nightlife, fashion, and creator worlds that Posh exists at the intersection of. Bring trends, references, and collaborations into our work at every chance.
  • Leverage AI as a creative force-multiplier. Bring image, video, and ideation tooling into your daily workflow — using AI to compress turnaround on iterations, expand creative range, and ship at a velocity that small in-house teams traditionally can't.
  • 7+ years in design, art direction, or creative roles, with at least 2+ years operating at Creative Director or equivalent scope — owning a brand end-to-end across both brand and performance surfaces.
  • A portfolio that speaks for itself: campaign work, brand systems, merch, motion, social content, partnerships.
  • Equally fluent in making and directing . You can sit in Figma or After Effects and ship the work yourself, and you can brief an agency or a freelance motion artist and get back something that meets your bar.
  • A real point of view on the music, nightlife, events, and IRL culture worlds.
  • Mastery of Adobe Creative Suite, Figma, and modern motion tools. Generative AI (image, video, and ideation) is a daily part of your workflow, not an experiment.
  • Sharp written and verbal communication. You can write a brief, defend a creative decision in a leadership review, and align a non-designer stakeholder on why something needs to ship differently.
  • A bias toward urgency and high output. You ship a high volume of work without compromising the bar; you know when to perfect and when to release.
  • High EQ. You can give and receive direct creative feedback, manage external partners with care, and build trust with cross-functional teams who don't always speak creative.
  • Past experience as the in-house creative leader at a consumer brand at Series B–D scale that punched well above its size on brand.
  • Hands-on experience with motion design, photo direction, or film production.
  • A side practice — personal art, a label, a zine, a collective, a substack — that proves your creative passion outside the 9-to-5.
  • Direct experience working with musicians, artists, venues, or labels on creative partnerships.
  • A deep personal connection to IRL events, nightlife, or the kinds of communities Posh exists to serve.
    Posh logo

    Posh

    Posh is a venture backed conversational AI company that spun out of MIT's AI lab in 2018 🚀We are committed to democratizing access to banking and accelerating the responsible adoption of AI for financial institutions, transforming how they serve their communities and employees.We transform how financial services companies connect with their customers and automate contact center workflow. Our AI platform spans messaging and voice channels.We're hiring talent across the board! Come join our highly talented, passionate team to completely change conversational and generative AI!

    Founded in 2018
    Boston, Massachusetts, USA
    156 employees (19 in marketing)