Copy Editor - Mark and Graham

San Francisco, CA (Hybrid)

$75K/yr – $80K/yrMid Level3+ years expFull time

Posted 3 days ago

Job Summary

Own the creation and refinement of brand-aligned product copy across channels, partnering with Merchandising, Product Development, and Site Merchandising to translate product details into customer-focused messaging.

  • Lead cross-functional collaboration to translate product features into compelling copy.
  • Oversee AI-assisted drafts, edits, and on-site optimization to maintain brand voice and accuracy.
  • Drive email and campaign messaging with data-driven insights and testing learnings.

Job Description

Responsibilities

  • Develop compelling, brand-aligned copy across digital channels, including e-commerce product pages, landing pages, email campaigns, digital advertising, and social media.
  • Partner with Merchandising and Product Development to gather product information, understand business priorities, and translate key selling features into customer-focused messaging.
  • Manage product description output in our Airtable-based AI tool, reviewing and refining AI-generated drafts for accuracy, brand voice, product-specific selling points, and marketing needs.
  • Partner with Site Merchandising to optimize on-site content, support product discovery, and communicate key product stories throughout the customer journey.
  • Write subject lines, preheaders, and email copy that support a steady daily cadence, seasonal marketing priorities, and key business initiatives.
  • Use email performance data, customer insights, and creative testing learnings to inform stronger concepts, sharper messaging, and more effective copy.
  • Collaborate with cross-functional partners to bring seasonal campaigns, product stories, and brand moments to life.
  • Manage product information workflows, ensuring milestones are met and product content is accurate, complete, and delivered on schedule.
  • Manage product copy and content updates within our content management system, ensuring requests and product information changes are completed accurately, efficiently, and in alignment with brand standards.
  • Proofread and edit copy across customer touchpoints for clarity, accuracy, quality, and brand consistency.

Requirements

  • 3-5 years of experience in copywriting, editing, advertising, or editorial content.
  • Retail or e-commerce experience is a plus, as is experience in technology, lifestyle, magazine, or other editorial publishing.
  • Strong writing and editing skills, with the ability to distill product information, campaign strategy, and brand storytelling into concise, compelling, customer-focused copy.
  • Experience writing across channels, including e-commerce, email, digital marketing, social media, and print, with an understanding of how voice and messaging shift by format.
  • Strong proofreading skills and the ability to edit your own work with accuracy and objectivity.
  • Organized and proactive, with the ability to manage multiple projects, shifting priorities, and tight deadlines without sacrificing quality.
  • Collaborative and receptive to feedback, with experience partnering effectively with creative teams and cross-functional stakeholders.
  • Strong verbal communication and project management skills.
  • A pulse on retail trends and an interest in fashion, travel, gifting, and home.
  • Proficiency with Microsoft Office Suite; experience with Airtable, Figma, content management systems, and AI-powered writing tools is a plus.

Preferred

  • Experience with Airtable, Figma, content management systems, and AI-powered writing tools is a plus.

Benefits

  • A generous discount on all WSI brands
  • A 401(k) plan and other investment opportunities
  • Paid vacations, holidays, and time off to volunteer
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits
  • Tax-free commuter benefits
  • A wellness program that supports your physical, financial and emotional health
  • In-person and online learning opportunities through WSI University
  • Cross-brand and cross-function career opportunities
  • Resources for self-development
  • Advisor (Mentor) program
Williams-Sonoma, Inc. logo

Williams-Sonoma, Inc.

3.3 Glassdoor

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the home. Our family of brands includes Williams Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room, and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

Founded in 1956
San Francisco, California, USA
15K employees (3,213 in marketing)
56% recommend to a friend
64% CEO approval

Salaries

Posted range

$75K/yr – $80K/yr

Taken straight from the job posting.

Content Marketing median pay in the United States

$84K/yr

Most pay falls between $70K and $110K. Based on 3,268 salaries.

See all Williams-Sonoma, Inc. salaries

Marketing Team

Marketing Team Size
1,216 (8% of company)
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$3.9M
Last Raise
$3.9M
Post IPO Equity, 2 years ago

Funding History

  • Sep 2023
    Post IPO Equity
  • Mar 2015
    Post IPO Equity • $3.9M

Traffic Signals

Monthly Visitors
65.9K
Traffic Source Mix
Search
36.2%
Direct
50.8%
Referral
10.6%
Social
1.8%
Paid
0.4%

Headcount Trend

Current headcount: ~15.4K
Williams-Sonoma, Inc. logo

Copy Editor - Mark and Graham

Williams-Sonoma, Inc. · San Francisco, CA · Hybrid