Coordinator Digital Operations, Corporate Communications

Responsibilities

• Media Monitoring and Industry Intelligence
• - Compile and distribute daily NBCUniversal and industry news roundups, including Top Stories, media coverage, and relevant industry developments.
• - Monitor traditional, digital, and social media for emerging conversations, trends, competitive activity, reputational risks, stakeholder sentiment, and engagement opportunities, flagging relevant developments to the Corporate Communications team.
• - Prepare recurring social listening summaries and support Sprout Social monitoring and reporting, media clip distribution, and daily communications updates.
• - Conduct ad hoc research to support communications strategies, executive briefings, special projects, and AI agents.
• Digital, Creative and Project Support
• - Manage Airtable workflows, project timelines, editorial calendars, and planning tools, coordinating approvals, stakeholder reviews, publishing schedules, key dates, and milestones across Corporate Communications.
• - Coordinate photography, creative assets, and visual requests for the corporate website, newsroom, social media, executive communications, earnings, leadership announcements, events, and other enterprise initiatives.
• - Maintain digital asset libraries, ensuring photos, videos, logos, graphics, and other creative assets are organized, current, and accessible.
• - Support publishing and quality assurance across corporate websites and social media channels, including formatting, tagging, image optimization, and link testing.

Requirements

• 1+ years of experience in digital, social media, communications, marketing, or a related field.
• Experience monitoring social media platforms, digital trends, and online conversations.
• Solid written and verbal communication skills.
• Proficiency with social listening and analytics tools.
• Ability to manage multiple projects and deadlines in a fast-paced environment.

Preferred

• Prior experience supporting executives within entertainment, media, or communications.
• Demonstrated ability to monitor, identify, and analyze emerging social media trends, digital conversations, and cultural moments in a fast-paced environment.
• Exceptional attention to detail with strong organizational and time management skills, including the ability to manage multiple projects and deadlines simultaneously.
• Flexible, adaptable, and composed under pressure, with the ability to respond quickly to evolving situations and shifting priorities.
• Proven analytical and communication skills, with the ability to translate social insights into clear, actionable recommendations.
• Experience using social listening, analytics, and trend-tracking tools to inform reporting and strategic decision-making.

Benefits

• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.