Responsibilities

• Communications Coordination: Coordinate operational tasks as assigned including but not limited to meetings and calendar coordination, ordering, tracking, and storing promotional inventory, and updating and managing databases and tools to ensure projects stay on schedule and documentation is current. Work with internal teams to ensure customer notices, fact sheets, reports and other key communications materials and content are accurately produced and delivered on time.
• Event Planning and Coordination: Provide end-to-end event support including researching venues, coordinating event speakers and materials, event invitations and response tracking, event setup and teardown and post-event reporting and communications.
• Program Coordination: Coordinate the outreach and enrollment process for customers in promotional programs including but not limited to CPA’s Green Leader program. This includes processing enrollments, documenting and improving processes, and working with key stakeholders to ensure timely completion of the enrollment steps. Communicate with customers to notify them of their program enrollment status and provide, where applicable, ongoing messaging about their participation. Lead outreach to customers, collaborate with stakeholders, track and analyze program data to determine best outreach approaches, research and implement marketing and promotional tactics. Responsible for performance monitoring evaluation of the Green Leader program through collaboration with internal departments to ensure consistency and accuracy of data reporting. Maintain program documentation and outreach materials.
• Project and Contracts Coordination: Responsible for coordinating the development and distribution process of customer notices in conjunction with internal teams, updating various pieces of communications collateral, translation coordination, fact-checking and reviewing materials for accuracy. Serve as contracts liaison by tracking timelines and assisting in drafting contract content such as scope of work and timelines for deliverables. Responsible for coordinating with internal departments to develop, enhance, and document processes to update or renew contracts.
• Administrative & Process Documentation: Organize files, prepare and disseminate correspondence, and assist with document preparation. Help track timelines and support the coordination of stakeholder and customer communications schedules under direction from team members. Review project scopes to ensure they are clear and consistent and highlight any inconsistencies. Responsible for maintaining the Communications and Marketing team’s operational procedures and records by creating, updating, and distributing clear processes to ensure compliance.
• Operational Coordination: Responsible for coordinating day-to-day tasks for the Communications and Marketing team, ensuring smooth workflow and communications between stakeholders to meet deadlines and achieve goals within the department. Responsible for coordinating interactions with internal and external stakeholders.
• Research, and Coordinate PR Opportunities: Under the guidance of Communications and Marketing team leadership, research and coordinate opportunities for CPA visibility including but not limited to award entries, events, and paid media placements.
• Perform other duties as assigned

Requirements

• Candidates must have a bachelor's degree
• Minimum of 2-4 years relevant experience in communications, administration, or project management.
• Administrative experience with large teams/departments preferred.
• Experience in an organization’s communications environment
• Highly proficient with Microsoft Office Suite, particularly PowerPoint, and advanced knowledge of Excel.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to fully own tasks and processes with minimal oversight.
• Ability to handle multiple priorities to meet deadlines and escalate key issues.
• Excellent organizational, scheduling, and time management skills.
• Attention to detail and accuracy.

Preferred

• Utilize approved technology and AI tools, as appropriate, to improve efficiency, streamline work processes, and support effective job performance in accordance with CPA guidelines (preferred).
• Demonstrate good judgment and integrity.
• Strong work ethic and ability to take initiative in a fast-paced environment.
• Ability to translate complex technical information into non-technical language.
• Ability to work well on diverse teams and be highly collaborative.
• Proficiency with data visualization tools, or related software (e.g. Tableau).
• Ability to work independently on larger, moderately complex projects/assignments.

Benefits

• health care, a 401(k)-like match program, paid vacation, and sick leave