Coordinator, Communications (Internal Communications)

Responsibilities

• Researches, writes and edits high-quality communications including feature stories, articles, media releases, fact sheets, newsletters, web content and internal communications, from concept to completion
• Applies strong journalistic writing and editorial skills to develop clear, engaging and fact-based messaging for a variety of audiences
• Identifies and elevates compelling stories across schools and departments that highlight student success, staff impact and innovative practices
• Provides internal and organizational communications support, including leadership messaging, employee communications, and coordination of timely notifications to staff and families, partnering with departments across the division to align communications planning with division priorities.
• Coordinates and supports the processing of Freedom of Information Act (FOIA) requests, including tracking requests and deadlines, gathering responsive records from schools and departments, and assisting with the preparation of responses. May take the lead on individual requests as assigned.
• Manages and coordinates multiple communications projects simultaneously, ensuring alignment with division priorities, timelines and quality standards
• Analyzes the internal and external communications landscape to identify opportunities to streamline, strengthen, and amplify messaging
• Analyzes data and leverage communications analytics to inform strategy and decision-making
• Supports multimedia storytelling efforts, including video planning, scripting and coordination
• Builds strong relationships with school leaders and staff to gather information and ensure accurate, timely messaging

Requirements

• Education Bachelor’s Degree in Journalism, Communications, Public Relations, or a related field
• Experience Two years of professional experience in communications, marketing, journalism, or a related field with demonstrated experience in journalistic writing, storytelling, and/or executive-level writing
• Knowledge, Skills and Abilities
• Excellent writing and editorial skills, including the ability to develop story ideas and produce polished content from start to finish
• Strong project management skills with the ability to manage multiple priorities and deadlines
• Ability to manage sensitive information, maintain accurate records, and coordinate time-sensitive requests involving multiple departments.
• Experience supporting internal communications and employee engagement initiatives
• Ability to analyze data and apply insights to improve communication effectiveness
• Strong interpersonal skills; a collaborative approach that builds positive relationships across teams
• Excellent communication and organizational skills