Coordinator, Client Experience

Responsibilities

• Builds rapport with key internal teams
• Understands the importance of deadlines and works to ensure deadlines are met with continuous follow-up with manager
• Supports Senior Manager and Associate Manager in media plan development and makes necessary revisions to tactical media plans to ensure they are up to date.
• Understands the role of each media channel and its contribution to marketing
• Prompt communication between Finance and Activation for billing and reconciliation
• Works in collaboration with Research Team on competitive reporting
• Assists in researching media opportunities
• Researches and contributes to POVs
• Set up client in all planning and finance systems/tools
• Supports billing which includes monthly vendor invoice reconciliation; creating monthly client billing invoice packets; reviewing activation team buy entries for accuracy; monitoring client aging reports and requests late payment updates; investigating vendor inquiries due to late payment

Requirements

• Strong communication skills
• Mathematical aptitude and attention to detail
• Solid research and analytical skills
• Ability to organize, prioritize, work well under pressure with multiple assignments; meet tight deadlines and multi-task
• Ability to work independently but also be a team player
• Comfortable interfacing with clients

Preferred

• Experience with Excel and PPT skills strongly preferred. Prior internships within media or agency a plus

Benefits

• Why Stagwell Media?
• We care about your growth – we offer competitive salaries and annual compensation reviews
• We recognize and celebrate your success…all the time! Whether it’s through company meetups, employee recognition programs, or just a regular day, we make sure our people’s achievements are known and appreciated
• We’re truly a people-first organization. That’s why we offer a Flexible Time Off policy that puts you in control of your work-life balance, as well as market-leading primary and secondary caregiver and parental leave policies
• We have a hybrid in-office/remote working policy that focuses on bringing people together in-person when it’s needed most, i.e., team strategy brainstorms, learning & development opportunities, and company meetings
• We care about social and environmental Impact – we have dedicated Impact Champions who collaborate globally to make sure we’re leaving the world better than we found it
• We have an amazing group of Employee Resource Groups who form close knit communities and are committed to guiding the agency to become more inclusive, diverse, and representative of the world around us
• We’re part of Stagwell, the challenger network built to transform marketing. We’re nimble and digital-first, and we’re quickly growing to take on the biggest legacy hold cos