Community Specialist, Channel Retail

Fort Worth, TX (On-site)

Salary Not AvailableEntry Level1+ years expFull time

Posted 4 months ago

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Job Summary

Drive in-store brand representation and education for Apple across partner stores.

  • Own in-store customer engagement and educate partners to drive product ownership.
  • Must-have: 1–2 years of related experience and strong education/influence skills.
  • Standout: Cross-store influence with Apple ecosystem knowledge and feedback sharing.

Job Description

Responsibilities

  • Represent Apple within multiple partner stores and help customers develop relationships with our brand.
  • Sell directly to customers, work closely with partners, and create new owners of our products. Your success will be measured on your ability to drive influence even when you are not in the store.
  • Provide an amazing customer experience by showcasing our products, accessories, and services.
  • Proactively seek opportunities to expand awareness for new and existing customers.
  • Leverage your curiosity for technology and stay up to date on initiatives impacting the customer journey.
  • Ensure that all Apple fixtures, product exposures, and merchandising elements are up to date and maintained according to Apple's standards.
  • Align with your leader on weekly partner visits.
  • Provide daily care and inspection of multiple points of sale according to guidelines and escalate issues for timely and effective resolution.
  • Educate partners and customers by offering small in-store trainings, delivering demos, sharing the latest sales promotions, and encouraging adoption of the Apple platform.
  • Distill key themes, nuances, and insights from your store visits and share feedback with other Apple teams.
Apple logo

Apple

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Founded in 2021
Cupertino, California, USA
1.6K employees (59 in marketing)

Traffic Signals

Monthly Visitors
530.1M
Monthly Google Ads Budget
$3.6M
Traffic Source Mix
Search
40.3%
Direct
45.4%
Referral
11.7%
Social
1.3%
Paid
1.1%

Headcount Trend

Current headcount: ~1.6K

Marketing Team

Marketing Team Size
23 (1% of company)