Responsibilities

• Develop and maintain relationships with hospitals, physician offices, rehabilitation centers, assisted living facilities, senior centers, social workers, case managers, and other referral sources.
• Represent the agency at networking events, health fairs, community meetings, and educational presentations.
• Promote agency services to prospective clients, referral partners, and community organizations.
• Develop marketing strategies to increase community awareness and generate new referrals.
• Deliver marketing materials and maintain regular contact with referral sources.
• Identify opportunities to expand the agency's presence within the community.
• Track outreach efforts and referral activity to measure effectiveness.
• Meet with prospective clients and families to explain agency services and answer questions.
• Coordinate the client intake and admission process.
• Complete required documentation and obtain all necessary signatures.

Requirements

• Associate's or Bachelor's degree in Healthcare Administration, Marketing, Business, Social Work, Communications, or a related field preferred.
• Minimum of 2 years of experience in healthcare, home care, community outreach, marketing, sales, client services, or care coordination preferred.
• Excellent interpersonal and relationship-building skills.
• Strong verbal and written communication abilities.
• Outstanding organizational and time management skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficient with Microsoft programs and electronic health record (EHR) systems.
• Valid driver's license, reliable transportation, and proof of insurance.

Preferred

• Knowledge of home care regulations and community resources.
• Experience with healthcare marketing or referral development.
• Customer service and conflict resolution skills.
• Ability to work independently while collaborating with a multidisciplinary team.
• Public speaking and presentation experience.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance