Community Manager

Responsibilities

• Own and execute best-in-class, social-first content across platforms (IG, TikTok, X, YouTube Shorts, etc.)
• Concept and ideate creatively against a brief, bringing bold ideas to life that feel native to each platform
• Lead and execute social media shoots—from pre-pro to post
• Act fast and pivot faster—you're scrappy, resourceful, and never miss a moment
• Monitor trends, memes, and moments to jump in real-time with brand-appropriate responses
• Engage and grow our community by responding in brand voice(s), tapping into culture, and building relationships with our audience
• Partner with internal influencer teams to create seamless campaigns that integrate both social and influencer strategies
• Lead and manage the success and outcomes of all customers that you oversee through establishing and nurturing strong relationships
• Collaborate with clients and internal teams to brainstorm and produce innovative content ideas that resonate with target audiences.

Requirements

• 2-3 years proven experience as a Community Manager, or similar role with a strong focus on content creation and community engagement.
• Proven track record of independently managing and growing a social media presence for a large B2C brand.
• Must have previous agency experience managing client accounts.
• Excellent content creation skills including exceptional writing and editing skills, with the ability to adapt tone and style for different platforms and audiences.
• Comfortable digging into performance data and analysis and using those insights to adjust strategy and report on overall impact.
• A natural desire to be active on social media is essential, we are looking for candidates who live and breathe social media trends.
• Ability to think creatively and generate innovative content ideas.
• Experience with social media management tools (e.g., Later, Hootsuite, Buffer, Sprout Social) is a plus.
• Strong organizational skills and the ability to manage multiple projects simultaneously.

Preferred

• Bachelor’s degree in Marketing, Communications, or a related field is preferred.
• Experience with social media management tools is a plus.