Service Marketing and Community Engagement Coordinator

Responsibilities

• Create photo, video, and graphic content that highlights our Service, Quick Lane, Mobile Service, and Parts teams
• Plan and run service marketing campaigns, specials, and seasonal promotions
• Manage and grow the dealership's service-focused social media presence (Facebook, Instagram, TikTok, YouTube)
• Keep our Google Business Profile up to date with posts, photos, and offers
• Represent Ted Britt Ford Fairfax at community events, schools, and local organizations
• Build partnerships with local businesses, fleets, and community groups
• Research competitors, customer trends, and new marketing ideas
• Track results and report on reach, engagement, and service appointments generated
• Work with managers to get approval on public-facing content and keep messaging consistent with the Ted Britt and Ford brands

Requirements

• Education/Training: Coursework, a degree, certificate, or other relevant training in Marketing, Communications, Digital Media, Graphic Design, or a related field
• A portfolio (school, personal, or professional) showing social media, design, or video work
• Proficient in social media platforms: Instagram, Facebook, TikTok, YouTube, and LinkedIn
• Proficient in Canva
• Video editing experience (CapCut or similar)
• Confident public speaker, comfortable on camera and representing the dealership in public
• Strong written and verbal communication skills
• Organized, self-motivated, and able to manage multiple projects and deadlines
• Valid driver's license with a clean driving record
• Proficiency in Microsoft Office or Google Workspace

Preferred

• and any automotive or dealership experience is a plus.

Benefits

• Medical, Dental, and Vision Insurance
• LegalShield Coverage
• Voluntary Life Insurance, Long-Term Disability (LTD), Accident, and Critical Illness Insurance
• 401(k) with Employer Match
• Paid Sick Leave, Vacation, and Holidays
• Ongoing training and professional development