Community Engagement Specialist Temp Part-Time

Responsibilities

• Creates quality responses to social media comments and direct messages in alignment with style guides using discernment on the following platforms, (YouTube, Facebook, Instagram, TikTok, and X (aka Twitter) and other platforms as defined by social media leadership team
• Identifies spam messages and takes appropriate action
• Communicates FOF orthodoxy using proto responses with personalization and original writing for the pre-determined Key Ministry Indicators (KMI’s) and priorities
• Discerns what constitutes a response to a comment or direct message
• Ministers through empathetic responses that drive authentic engagement utilizing Focus on the Family's values and resources
• Communicates with empathy in complex emotional situations, accountable for legal & ethical boundaries in response
• Searches for and applies procedures for all response types using the current knowledge management database
• Stays up to date on Content Producers’ recommended article responses
• Required to work from home on snow delays, early closures, or full closure days
• Required to work overtime when ministry needs arise

Requirements

• Character/Spiritual: Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us...”
• Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”
• Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Family's ministry in prayer
• Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer
• Engages in Christian ministry
• Demonstrates behaviors aligned with FOF core values

Preferred

• Associate’s degree or two years of college preferred
• 2-4 years of Social Media response or related experience preferred

Benefits

• Norton LifeLock ID Theft Coverage
• Legal Shield/ID Shield Coverage
• AFLAC
• 403B Retirement Plan
• Vacation Time & Vacation Payout
• Sick Time
• Holidays
• Service Awards
• Community Service Days
• Bookstore Discount