Community Manager

Los Angeles, CA (Hybrid)

$95K/yr – $115K/yrMid Level3+ years expFull time

Posted 6 weeks ago

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Job Summary

Own the community program with risk and compliance at the core, turning conversations into safe engagement for 1,000+ members across platforms.

  • Community operations: manage a large audience, spark daily threads, and drive participation.
  • Compliance and moderation: moderate daily chats, enforce HIPAA/FINRA and policy guidelines, and escalate risks quickly.
  • Strategy and reporting: spot trends, design long term programs, and collaborate with Legal and Media Ops to measure impact.

Job Description

Responsibilities

  • Manage a large community (1,000+ members) and post daily threads to drive energy and participation.
  • Set and maintain the vibes, helping members connect and collaborate while staying on platform guidelines.
  • Moderate daily communications, respond promptly, and escalate issues to keep conversations collaborative and compliant.
  • Identify trending conversations and topics relevant to the community.
  • Assist in reporting on monthly themes, topics, and events to inform strategy.
  • Maintain high energy and facilitate participation across diverse audiences.
  • Review and approve community messaging across UGC and campaigns to ensure compliance with regulations and company policies.
  • Monitor platforms for compliance breaches, misinformation, or liability risks; document and escalate as needed.
  • Act as liaison between the organization, the community, client teams, and legal/compliance to translate objectives into safe engagement strategies.
  • Develop clear guidelines, house rules, and a transparent environment around boundaries and privacy.
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attn:

3.0 Glassdoor

ATTN: is a media company built for the attention era. In addition to being a social video publisher, we're a production studio and creative agency offering best-in-class storytelling, audience insights, and social content creation. We call attention to the inspiring, the innovative, and the untold, through meaningful stories with macro impact.

Founded in 2014
Los Angeles, California, USA
180 employees (62 in marketing)
50% recommend to a friend
67% CEO approval

Traffic Signals

Monthly Visitors
27.8K
Traffic Source Mix
Search
47.5%
Direct
37.2%
Referral
7.4%
Social
6.9%
Paid
0.8%

Headcount Trend

Current headcount: ~180

Marketing Team

Marketing Team Size
40 (22% of company)
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$37.1M
Last Raise
$15M
Series C, 7 years ago

Funding History

  • Sep 2018
    Series C • $15M
  • Feb 2016
    Series B • $18M
  • Dec 2014
    Series A • $4.1M

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