Communications and Storytelling Manager

Responsibilities

• Lead CEP’s storytelling strategy to produce inclusive, authentic, and creative multimedia content (stories, videos, photography, graphics) that capture community voices and organizational impact.
• Develop narrative frameworks that advance CEP’s mission and support advocacy, education, and cultural initiatives.
• Oversee production of digital campaigns and community spotlights that promote visibility for Caribbean LGBTQ+ and immigrant communities.
• Manage CEP’s digital media archive and ensure culturally sensitive, ethical storytelling practices.
• Plan, produce, and distribute CEP’s digital newsletter to highlight organizational milestones, upcoming events, and policy advocacy.
• Develop editorial calendars aligned with communications priorities and campaigns.
• Write and edit compelling content—including executive director messages, community features, and calls to action—and analyze performance metrics to strengthen engagement.
• Manage mailing lists and platform analytics (Mailchimp or similar tools).
• Maintain and regularly update CEP’s website with new stories, press releases, event information, and resource materials.
• Collaborate with staff and designers to ensure the site remains vibrant, accessible, and aligned with CEP’s brand identity.

Requirements

• Bachelor’s degree in communications, journalism, public relations, or related field (or equivalent professional experience).
• 3–4 years of experience in nonprofit communications, media strategy, digital organizing, or storytelling (paid, volunteer, or movement-based experience welcomed).
• Exceptional writing and editing skills, with the ability to communicate clearly, compellingly, and with cultural sensitivity across formats.
• Proven experience managing social media accounts, including content creation, community engagement, and analytics.
• Strong project management skills with the ability to balance multiple priorities and meet deadlines in a fast-paced environment.
• Familiarity with press relations and communications strategy within advocacy, movement, or cultural organizations.
• Deep understanding of Caribbean culture, LGBTQ+ rights, immigrant experiences, and social justice movements.
• Commitment to racial justice, LGBTQ+ liberation, and immigrant rights.
• Collaborative and flexible team player, comfortable working in a small, mission-driven environment where roles may overlap.
• Excellent problem-solving skills and ability to contribute creative solutions to communication challenges.

Benefits

• 401(k)
• Employee discounts
• Health insurance
• Paid time off
• Benefits may include health insurance, paid time off, and professional development support, depending on organizational funding.