Communications Manager, Last-Mile Issues and Issues Campaigns

Responsibilities

• Manage complex, fast-moving, and unexpected communications challenges with high judgment and professionalism.
• Be precise under tight deadlines and prioritize and manage multiple situations simultaneously.
• Effectively represent Amazon as an on-the-record spokesperson.
• Work with reporters to correct and clarify breaking news stories.
• Write, develop, and manage approvals of external communications materials dealing with sensitive and timely topics.
• Participate in multi-stakeholder emergency response meetings to provide insight and guidance from an external communications point-of-view.

Requirements

• 7+ years of recent professional communications or public relations experience
• Bachelor's degree

Preferred

• Experience working in a fast-paced and ambiguous environment, or experience communicating complex information and solutions to senior stakeholders and influencing decisions
• Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
• Experience drafting, editing, and publishing written products such as incident reports, messaging products, and security alerts
• Experience communicating with a wide range of stakeholders, including your peers and leadership

Benefits

• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
• Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .