Communications Specialist-Multiple Openings

Responsibilities

• The Communications Specialist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
• The Communications Specialist is responsible for supporting their Manager and other Communications team members in the execution of communications plans for assigned focus areas.
• This role is an activation expert and understands how the elements of a communications plan work together for maximum impact.
• Communications Specialists are also expected to have flawless execution of their plans in coordination with other team members.
• This individual works collaboratively with internal stakeholders in their assigned focus area.
• Current Specialist Openings: 1. Specialist Employee Communications: This role is part of the Employee Communications team and will be responsible for: Developing clear, engaging messages across various channels. Identifying and interviewing employees and subject-matter experts to bring stories to life. Managing assigned communications projects from intake through publication, which includes coordinating timelines, client input, editorial and design reviews, approvals, photography, and other production needs to ensure accurate, on-time delivery. Building relationships with internal clients and subject-matter experts, helping translate business needs into practical communications approaches and proactively identify opportunities to strengthen content and employee engagement.
• 2. Specialist Leader Communications: This role supports executive social media strategy and content development and will be responsible for helping leaders build authentic, credible voices that strengthen engagement and trust. The responsibilities of the role include but are not limited to: Identifying content opportunities. Developing and editing executive posts. Managing editorial planning and coordinating with leaders and Communications partners to ensure content reflects executive voice, organizational priorities and timely opportunities.
• 3. Specialist Consumer Communications: The Communications Specialist collaborates with the Program Manager, Communications, to develop and update content for Northwestern Medicine’s consumer health blog, HealthBeat, consumer newsletters and donor newsletters. In this role, you will: Write, update and edit evidence-based consumer health articles in plain language, following AP style. Draft social media copy for associated articles. Coordinate clinical reviews and interview clinicians. Optimize content for traditional and AI-powered search. Uses tools, such as Semrush, Microsoft Copilot and other approved AI tools responsibly to support content planning, writing, editing and reporting. Support donor storytelling and newsletter project management by identifying, recommending and writing donor stories that show how giving to Northwestern Medicine supports patient outcomes, medical advances, research, and new and expanded care facilities. Support other copywriting activities for Northwestern Medicine’s website nm.org as needed.

Requirements

• Bachelor’s Degree in Communications, Journalism or related field required.
• Minimum two years of experience in communications, marketing, and project management.
• Excellent project management skills.
• Basic knowledge of print production. Proficient in all Microsoft applications.
• Must have exceptional interpersonal skills with a strong customer service orientation.
• Highly motivated and proactive, with a “can-do” attitude.

Preferred

• Experience writing and editing consumer health or science content
• Experience drafting social media copy
• Strong command of AP style
• Working knowledge of SEO, AI tools, email platforms and web analytics
• Project management and organizational skills
• Experience in donor or nonprofit communications preferred

Benefits

• We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.
• Click on or copy and paste URL to your browser to view detailed benefits information https://jobs.nm.org/benefits
• Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.