Account Manager, Fashion Communications

Responsibilities

• Day to day client management including direct client contact, demonstrating maturity, professionalism and client awareness, leading on client calls and meetings
• Provide direct line-management, mentoring and sign off for work generated by our Account Assistants/Coordinators including running an efficient sample trafficking process; setting expectations, providing reports and analysis, ensuring attendance at inventory meetings and escalating challenges to service and potential solutions to their senior team
• Forge links with global offices and other divisions that support client uptake of other services and the use of other Karla Otto offices – think globally and horizontally to improve results for the brand and clients
• Build relationships with counterparts at relevant media outlets to gain coverage and utilise relationships to effectively secure results
• Work with Directors to monitor brand advertising partners and identify where brand targets are not being achieved, identify solutions and deliver results
• Take ownership for an agreed element of client strategy and contribute towards the wider overall plan demonstrating industry knowledge and creative thinking
• Support client pitches with confidence, market insight and a strong representation of the Karla Otto brand
• Identify opportunities to integrate other Karla Otto services into existing client scope of work and coordinate with the senior team to pitch add-ons appropriately
• Identifies opportunities to build digital services into client interactions, seeks support from specialist experts and confidently pitches ideas to clients
• Raises digital awareness and opportunities to the wider team by identifying trends and developments that could be included in future client pitches

Requirements

• Proven previous experience in a PR/Communications role
• Overseeing the monitoring and sharing of coverage across print, online and social media
• Strong top-tier relationships with press and industry peers and developed stakeholder management skills
• Considerate of wider business environment and activities
• Strong communication skills (both written and oral), research, and organization skills
• Ability to work under pressure to meet deadlines and prioritize in a fast paced environment
• Confidence to make suggestions, bring ideas to the wider team that focuses on client experience and work alone or as part of a team
• High level of attention to detail and the ability to present and interpret quantitative and qualitative data
• Positive attitude to challenging situations and a willingness to go above and beyond in the call of duty to complete a project accurately and on time
• Proven negotiation and influencing skills

Preferred

• Proven negotiation and influencing skills
• Must be efficient in Outlook, Excel and PowerPoint
• Strong top-tier relationships with press and industry peers and developed stakeholder management skills
• Ability to work under pressure to meet deadlines and prioritize in a fast paced environment
• High level of attention to detail and the ability to present and interpret quantitative and qualitative data
• Confidence to make suggestions, bring ideas to the wider team that focuses on client experience and work alone or as part of a team
• Positive attitude to challenging situations and a willingness to go above and beyond in the call of duty to complete a project accurately and on time
• Strong communication skills (both written and oral), research, and organization skills
• Enthusiasm and motivation to attend industry events
• Proven previous experience in a PR/Communications role

Benefits

• Medical, Dental, and Vision plans
• 401K Employer Match program
• Commuter Benefits
• Paid Time Off including Vacation Days, Personal Days, Sick Days, and additional Comp Days
• Company-wide closure last week of the year
• 10 Federal Holidays Observed