Client Success Account Manager (Digital Marketing)
JSA Interactive
USA (Remote)
$4K/mo - $5K/moAgencyFull-timeMid level3+ years exp.
7 days ago
Client Success Manager
Rochester, NY (Remote)
$50K/yr – $75K/yrMid Level3+ years expFull time
Posted 18 hrs ago
Job Summary
Own relationships with a portfolio of small business clients, guiding them on SEO and performance growth through consultative support and collaborative teamwork.
- Own client relationships and translate insights into actionable steps.
- Drive local SEO strategy and help clients grow.
Job Description
Responsibilities
- Serve as the primary point of contact for a portfolio of small business clients
- Build meaningful, consultative relationships rooted in trust
- Translate analytics and performance insights into clear, actionable next steps
- Guide clients through SEO and search visibility strategies that drive growth
- Identify opportunities to expand solutions that genuinely help their business
- Partner with your Account Executive and Digital Media team to ensure clients feel supported and informed
Requirements
- 1–3 years of experience in agency, account management, or client-facing digital marketing
- Experience working directly with small or local businesses
- Understanding of local SEO, Google Business Profiles, and search fundamentals
- Confidence explaining performance metrics and optimization opportunities in simple terms
- Strong communication skills and a proactive, solutions-focused mindset
- A genuine desire to make a difference for every client you serve
Benefits
- Benefits : Health, Dental, Vision, 401k, Paid Family Leave, PTO, Basic Life Insurance, Employee Wellness Program
CGI Digital
We have begun to rebrand ourselves as CGI Digital. Creating one cohesive brand across all divisions of the company will help unify our mission of taking care of our teammates, taking care of our clients, and taking care of our communities. Our brand promise is simple: We are building a better community. Whether that community is the towns that we work in, the CGI community of employees, or even the community service we've done within our hometowns. At CGI Digital you can count on the fact that we care for our clients. We partner with communities across the country, and help small businesses develop a voice in this digital age. Through video production, website development, SEO management and all things digital, we develop a web presence that helps your business grow and achieve the goals you want to reach. When you see the CGI Digital logo, you can count on the fact that we care for small business, because small business is who we are, building a better community!
Salaries
Posted range
$50K/yr – $75K/yr
Taken straight from the job posting.
Marketing Team
Marketing Team Size
80 (20% of company)
Median Career Experience
10 years
Median Tenure
5.8 years
Marketing Roles Posted (Last 30 Days)
2
Traffic Signals
Monthly Visitors
7.1K
Traffic Source Mix
Search
34%
Direct
51.9%
Referral
5.8%
Social
7.1%
Paid
1.1%
Headcount Trend
Current headcount: ~393
News about CGI Digital
Links
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