Client Success Manager - Activation (P2733)

Responsibilities

• Support the execution of media campaigns across various verticals
• Assist with campaign setup, trafficking, QA, and launch readiness to help ensure accuracy, timeliness, and compliance
• Translate client briefs and campaign inputs into executional requirements with guidance from team members and partners
• Monitor campaign pacing and performance and escalate risks, issues, or optimization opportunities as needed
• Support the development of campaign reporting, performance recaps, and other materials used in internal and client discussions
• Learn and apply category-specific requirements, including relevant compliance considerations for regulated industries such as Pharma and Alcohol
• Contribute to campaign execution across onsite, offsite, and in-store media channels in coordination with internal teams
• Partner with Client Partnerships Executives, Sales, Campaign Operations, Creative, Product, and other cross-functional teams to support campaign delivery
• Assist with client onboarding, platform access, billing, invoicing, and other activation-related support activities
• Maintain accuracy and organization across assigned campaigns and day-to-day tasks

Requirements

• Bachelor’s degree required or equivalent practical experience
• 0–3 years of relevant experience in digital media activation, campaign management, ad operations, retail media, or a related field
• Foundational understanding of digital media, campaign execution, or advertising operations
• Strong attention to detail and organizational skills
• Ability to manage multiple tasks and priorities in a fast-paced team environment
• Strong written and verbal communication skills
• Foundational analytical and problem-solving skills with the ability to interpret campaign performance data with guidance
• Ability to work collaboratively with cross-functional partners
• Proficiency in Microsoft Office, including Excel and PowerPoint

Preferred

• Familiarity with onsite media, programmatic media, retail media, or regulated categories such as Pharma or Alcohol is a plus

Benefits

• Health: Medical: with competitive plan designs and support for self-care, wellness and mental health. Dental: with in-network and out-of-network benefit. Vision: with in-network and out-of-network benefit.
• Wealth: 401(k) with Roth option and matching contribution. Health Savings Account with matching contribution (requires participation in qualifying medical plan). AD&D and supplemental insurance options to help ensure additional protection for you.
• Happiness: Paid time off with flexibility to meet your life needs, including 5 weeks of vacation time, 7 health and wellness days, 3 floating holidays, as well as 6 company-paid holidays per year. Paid leave for maternity, paternity and family care instances.