Chief Marketing Officer

Spartanburg, SC (Hybrid)

Salary Not AvailableFull time

Posted 2 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Description

Help Lead the Next Chapter of America's Diner.

For generations, Denny's has been part of American culture. But iconic brands don't stay relevant by standing still.

At Denny's, we are building what's next-and we are searching for a bold, strategic, growth-minded Chief Marketing Officer to help lead that transformation.

This is not a campaign management role.

This is a business leadership role for an executive who knows how to turn brand equity into guest traffic, consumer connection, franchise confidence, and measurable growth.

Reporting directly to the CEO and serving on the Denny's Inc. Leadership Team, the CMO will lead enterprise marketing strategy across brand, digital, media, loyalty, consumer insights, menu commercialization, and franchise marketing.

What You'll Lead
Enterprise Growth Strategy

Lead the marketing strategy for Denny's with accountability for brand relevance, profitable guest traffic, frequency, marketing effectiveness, and franchisee confidence. Partner with executive leadership to ensure marketing directly supports enterprise growth priorities and restaurant-level performance.

Brand, Guest, and Commercial Growth

Strengthen Denny's position as America's Diner while building greater relevance with today's guests. Own media, digital, loyalty, CRM, guest insights, social, creative, partnerships, and guest-facing communications to drive traffic, engagement, and long-term brand value.

Menu, Value, and Traffic Generation

Partner cross-functionally with Product Development, Operations, Finance, and franchise leadership to build a commercial calendar that creates compelling reasons for guests to visit and return. Ensure menu innovation, promotional strategy, and value positioning support both guest demand and franchisee economics.

Franchise and Field Alignment

Lead marketing in a fully franchised environment by building trust with owners, strengthening local market activation, and ensuring marketing initiatives are operationally executable across the system. Translate enterprise strategy into clear field-ready action.

Performance, Analytics, and Digital Capability

Advance CRM, loyalty, digital engagement, first-party data, and performance analytics. Establish KPIs tied to guest acquisition, retention, traffic, sales, and return on marketing investment.

Team and Agency Leadership

Lead a high-performing marketing organization. Assess agency partnerships, operating rhythm, and capabilities to ensure Marketing is positioned to deliver measurable business impact.

Ideal Candidate

We're seeking an executive marketing leader with:

  • Significant senior marketing leadership experience)
  • Deep experience in franchised, multi-unit restaurant, hospitality, or consumer-facing brands
  • Proven success driving traffic, guest frequency, brand relevance, and profitable growth
  • Strong expertise across brand, digital, loyalty, CRM, media, analytics, and franchise marketing
  • The executive presence to influence CEOs, boards, franchise owners, operators, and cross-functional leadership teams

Why Denny's. Why Now.

This is a rare opportunity to shape the future of an iconic brand at a defining moment, bringing fresh relevance to loyal guests, reaching new audiences, and building a marketing organization designed to drive enterprise growth.

Location & Travel

  • Based in Spartanburg, SC
  • Hybrid schedule (4 days onsite / 1 remote)
  • Relocation assistance provided
  • Approximately 30% travel

If you're ready to build, challenge convention, and help write the next chapter of America's Diner-we'd love to talk.

Denny's logo

Denny's

We're America's Diner and we love to feed people - body, mind and soul.

Founded in 1953
Spartanburg, South Carolina, USA
26K employees