CCYP Marketing Operations Specialist

Responsibilities

• Marketing Operations & Workflow Management: Coordinate day-to-day marketing activities, project timelines, internal requests, campaign assets, approvals, and deliverables to ensure initiatives stay organized and on schedule.
• Website & Digital Property Management: Maintain and update CCYP-owned websites, landing pages, business listings, directories, and other digital properties. Monitor content accuracy, functionality, and overall site quality while coordinating technical issues with internal or external development resources.
• Content & Data Quality Control: Review digital content, business information, landing pages, and marketing materials for accuracy, formatting, consistency, and completeness before publication.
• AI & Marketing Technology Support: Help test, implement, and manage emerging AI tools and automation workflows as CCYP expands its AI-first marketing and business services ecosystem.

Requirements

• Highly Organized & Detail-Oriented: Strong ability to manage multiple projects, deadlines, requests, and digital assets simultaneously without losing attention to detail.
• Digital Marketing Literacy: Working knowledge of modern digital marketing fundamentals, including websites, SEO/AEO, social media, email marketing, content marketing, video, lead generation, and digital analytics.
• Strong Technical Comfort: You do not need to be a developer, but you should be comfortable learning new software, troubleshooting basic digital issues, working with web-based tools, and communicating clearly with technical teams.
• Analytical Mindset: Comfortable working with spreadsheets, reports, performance metrics, and business data to identify issues and support better decision-making.
• Bilingual Ability: Fluency in English and Chinese (Mandarin reading and writing) is highly preferred due to CCYP's focus on the North American Chinese business community and bilingual digital content.

Preferred

• Experience supporting an advertising agency, media company, technology company, marketplace, directory, or B2B organization serving small-and-medium businesses.
• Familiarity with AI tools, workflow automation, Answer Engine Optimization (AEO), local search, structured business data, or emerging marketing technologies is a strong plus.

Benefits

• Company parties
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off