Brand Coordinator – Fairmont & Raffles

Responsibilities

• Provide day-to-day coordination and operational support to the Fairmont and Raffles Brand Marketing teams, ensuring that marketing initiatives, projects, events, gifting programs and administrative processes are delivered efficiently, accurately and on time.
• The role will support the teams across budget and invoice management, project coordination, gifting sourcing and development, collateral ordering, event execution, reporting and general administration, acting as a key connector between internal stakeholders, properties, suppliers and agency partners.
• The Coordinator will help maintain strong operational discipline across both brands, enabling the Brand Marketing teams to focus on strategic priorities while ensuring projects, activations and brand experiences are effectively planned and executed.
• Brand Marketing Support: Provide day-to-day coordination and administrative support across Fairmont and Raffles Brand Marketing priorities, ensuring teams remain organized and projects progress efficiently.
• Budget & Invoice Management: Support the tracking and monitoring of marketing budgets, process invoices and purchase orders, maintain accurate financial records and flag budget variances or outstanding items.
• Project Coordination: Coordinate timelines, deliverables, meetings, approvals and follow-ups across multiple marketing projects, ensuring stakeholders remain aligned and deadlines are met.
• Gifting Sourcing & Development: Support the sourcing, development and procurement of branded and bespoke gifting for key brand initiatives, VIPs, media, partners, events and hotel openings. Research suppliers and products, coordinate samples and quotes, manage timelines and ensure gifting reflects the appropriate brand standards and quality.
• Gifting & Inventory Management: Maintain gifting inventories and coordinate ordering, production, storage and distribution, ensuring appropriate quantities are available for key brand and marketing moments.
• Event Support: Support the planning and execution of brand events, activations, launches and key marketing moments, including logistics, guest lists, gifting, collateral, suppliers, schedules and on-site coordination as required.
• Post-Event & Campaign Reporting: Coordinate post-event and post-campaign reporting, consolidating results, feedback, imagery, coverage and key learnings into clear reports and presentations.

Requirements

• 2–4 years of experience in marketing coordination, hospitality, events, PR or other, supporting marketing projects, events, gifting programs/campaigns in a fast-paced, multi-stakeholder environment.
• Experience with invoice processing, budget tracking, purchase orders or other financial administration.
• Experience sourcing products, gifts or branded merchandise and working with suppliers is a plus.
• Strong organizational and project coordination skills, with excellent attention to detail.
• Comfortable managing multiple priorities, deadlines and stakeholders simultaneously.
• Experience working with external suppliers/partners
• Strong proficiency in Microsoft Office applications
• Experience in matrixed organization is an advantage.
• Bachelor's degree in Marketing, Communications, Business, Hospitality or related field preferred.

Preferred

• Experience in matrixed organization is an advantage.