Associate Ad Operations Manager

Responsibilities

• Traffic and manage advertising campaigns in GT’s proprietary ad-serving platform, ensuring accurate and timely campaign setup and execution
• Track, measure, and analyze the performance of multiple advertising campaigns simultaneously, proactively identifying opportunities or issues that may impact delivery
• Monitor 1st- and 3rd-party reporting data to ensure campaigns are pacing and delivering against goals
• Perform quality assurance checks of campaign setup against client insertion orders, maintaining a high level of accuracy and attention to detail
• Troubleshoot campaign and creative issues, using available resources and tools to drive timely resolution
• Manage expectations, communication, and reporting metrics with internal team members
• Own reporting and month-end reconciliation with a focus on accuracy and timeliness
• Create and maintain documentation pertinent to the Ad Operations team
• Prioritize and manage multiple tasks independently while collaborating with and supporting the broader team as needed
• Take ownership of your work, seek feedback, and continuously look for opportunities to improve processes and performance

Requirements

• A bachelor’s degree and 1+ year of relevant experience, or 2+ years of transferable experience in digital advertising, including advertising platforms, online publishers, ad networks, digital agencies, or related fields
• Familiarity with digital media and ad technology, including experience with ad-serving platforms and/or Supply-Side Platforms (SSPs) and Demand-Side Platforms (DSPs)
• Strong analytical and problem-solving skills with meticulous attention to detail
• Excellent organizational and time-management skills, with the ability to prioritize competing responsibilities and deliver high-quality work on time
• Strong communication and client-service skills, with the ability to collaborate effectively across teams
• The ability to be proactive, resourceful, and self-sufficient while knowing when to collaborate or ask for support
• A team-oriented mindset and willingness to roll up your sleeves and contribute wherever needed
• A growth mindset—you’re coachable, receptive to feedback, and motivated to continue developing your technical and industry expertise
• Strong Microsoft Excel skills and proficiency with PowerPoint
• Experience working with HTML5 and JavaScript ads

Benefits

• Why you'll love working here
• Be part of a dynamic team: Join a fun, fast-paced environment where your ideas matter and your impact is felt.
• Opportunities for growth: We believe in internal development, offering plenty of opportunities to learn, grow, and advance your career within the company.
• Flexibility: We offer a remote-first philosophy and flexible PTO policy, allowing you to balance work with your personal life.
• Collaborative culture: Work alongside passionate, creative, and motivated colleagues who support each other and encourage new ideas.
• Comprehensive benefits package: At GroundTruth, we want our employees to be comfortable with their benefits so they can focus on doing the work they love. We offer:
• Fully-paid medical premiums for employees
• 401(k) employer match
• Generous parental leave
• Wellness and gym reimbursement